pharmacy technician, byram healthcare at Owens & Minor

Midvale, Utah, United States

$49,920 – $56,160Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Licensed Pharmacy Technician
High school diploma or equivalent
Experience in Third Party Claims processing
Knowledge in pharmacy operations and products utilized by the pharmacy
Knowledge in pharmacy regulations and documentation
Knowledge in pharmacy compliance
Working knowledge of Microsoft Office
Excellent communication skills with ability to practice proper phone etiquette
Ability to handle high-volume inbound calls via automated phone system and make outbound calls
Organized and able to work with pharmacist to create efficient workflow

Maintain strict adherence to all Byram Healthcare policies, procedures, compliance plans, codes of conduct, laws, and regulations
Process new referrals completely and accurately
Communicate effectively and professionally with referral sources, physician’s offices, and patients/caregivers
Verify all patient demographics including shipping address, pharmacy insurance coverage, allergies, and medical conditions as necessary
Contact patients prior to next order due date, process prescriptions, ensure refills and authorizations are current, verify ongoing pharmacy benefits, confirm delivery address monthly, inform patients of co-pay, and attempt collection prior to shipping
Keep customer database current and accurate with order information, communications, and activities documented in patient notes
Identify and refer any clinical issues to the pharmacist for consultation
Answer high-volume inbound calls and respond quickly and professionally to customer questions and concerns
Make outbound calls to patients and referrals as necessary
Work closely with all departments to ensure efficient processing and delivery of orders
Accurately fill patient prescription orders if asked by the pharmacist
Assist pharmacist with ordering and inventory as needed
Assist pharmacist with other duties requested for normal pharmacy operations as allowed under state law