Certified Pharmacy Technician (CPhT) Learning Mentor
SpringboardSalary not specified
Part Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Healthcare, Retail PharmacyIndustries
Requirements
- Complete a rigorous company training program
- Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
- Follow all company SOPs at each workstation
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Comply with CVS policies and procedures to ensure patient safety and compliance with controlled substance dispensing and record-keeping
- Remain flexible for both scheduling and business needs, including voluntarily traveling to stores in the market as needed
- Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
Responsibilities
- Support the pharmacy team in delivering operational and service excellence
- Assist patients and customers as the first point of contact to deliver an exceptional experience
- Ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
- Follow pharmacy workflow procedures at each workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
- Contribute to positive patient experiences by showing empathy and genuine care, creating personalized moments, offering immunizations and services, and solving or escalating patient problems
- Complete basic inventory activities as permitted by law and directed by pharmacy leadership (e.g., putting away medication deliveries, cycle counts, returns-to-stocks, waiting bin inventories)
- Contribute to a high-performing team, safe and inclusive culture, and engaging team dynamic through effective communication and demonstration of genuine care
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this Pharmacy Technician position full-time or part-time?
This is a part-time position.
What training and certification requirements are there for this role?
Technicians must complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until completed, duties may be restricted by the Pharmacy Manager.
What does the company culture at CVS Health emphasize for Pharmacy Technicians?
The culture focuses on a safe and inclusive environment where all people feel valued and empowered, with emphasis on genuine care, empathy, and contributing to positive patient experiences.
Is this a remote position or does it require working in a store?
This role is based within Retail locations and involves working in the store as part of the pharmacy team.
What makes a strong candidate for the Pharmacy Technician role at CVS Health?
Strong candidates demonstrate genuine care, follow Standard Operating Procedures (SOPs), excel in pharmacy workflow procedures, and provide exceptional patient service with empathy at workstations like production, pick-up, drive-thru, and drop-off.
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees