Certified Pharmacy Technician (CPhT) Learning Mentor
SpringboardSalary not specified
Part Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Healthcare, Retail PharmacyIndustries
Requirements
- Complete a rigorous company training program
- Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
- Follow all company Standard Operating Procedures (SOPs) at each workstation
- Demonstrate genuine care, empathy, and compassionate service in all customer and colleague interactions
- Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
- Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market as needed
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, ethical principles, CVS policies, and procedures (including patient safety and controlled substance dispensing)
Responsibilities
- Support the pharmacy team in delivering operational and service excellence
- Assist as the first point of contact for patients and customers to provide an exceptional experience
- Ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
- Follow pharmacy workflow procedures at each workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
- Contribute to positive patient experiences by showing empathy, creating personalized moments, offering immunizations and services, and solving or escalating patient problems
- Complete basic inventory activities as permitted by law and directed by pharmacy leadership (e.g., putting away medication deliveries, cycle counts, returns-to-stocks, waiting bin inventories)
- Contribute to a high-performing, safe, inclusive, and engaging team dynamic
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What training is required for this role?
Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines.
What does the company culture emphasize for pharmacy technicians?
The culture emphasizes genuine care, contributing to a safe and inclusive environment where all people feel valued and empowered, and delivering operational and service excellence with heart.
What are the main responsibilities of a pharmacy technician?
Responsibilities include following SOPs at workstations, adhering to pharmacy workflow procedures for prescription fulfillment, and contributing to positive patient experiences through empathy and genuine care.
What makes a strong candidate for this pharmacy technician role?
Strong candidates demonstrate passion for transforming health care, ability to follow SOPs and workflows accurately, effective communication, empathy in patient interactions, and commitment to a safe, inclusive team environment.
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees