Pharmacy Manager - Store 18098 at CVS Health

Rockford, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Lead and develop a pharmacy team providing exceptional patient care
Promote best practices and lead through change
Identify and address performance opportunities
Support novel program awareness and onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful counseling, and abiding by legal and regulatory guidelines
Demonstrate genuine care and act as a role model
Oversee pharmacy team during bench shifts with effective coaching and follow-up
Ensure safe and accurate prescription fulfillment by following workflow procedures and safety guardrails
Show empathy, genuine care, and collaborate with healthcare teams to resolve issues
Proactively offer and deliver immunizations, and support Pharmacy Technicians in learning to immunize
Manage pharmacy inventory, focusing on best practices and protecting cold chain products
Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion
Ensure full compliance with state Board of Pharmacy regulations and escalate issues as needed
Partner with Store Manager to maintain a talent pipeline of cross-trained colleagues
Oversee Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, and reviews

Responsibilities

Help manage and improve patient health through safe dispensing, counseling, and immunizing practices
Strengthen pharmacy performance measures through coaching and follow-up
Direct pharmacy team to follow workflow procedures and safety guardrails
Contribute to positive patient experiences by demonstrating compassionate care and resolving issues
Coach pharmacy team on empathy, care, and collaboration
Identify, engage, and support Pharmacy Technicians to immunize
Coach pharmacy team on inventory best practices
Train on CVS workflow and ensure timely training/licensure completion for trainees
Maintain pharmacy operations compliant with regulations
Partner with Store Manager for cross-trained colleague pipeline and training
Manage performance of Staff Pharmacists and DPSs via observation, feedback, validation, annual reviews, and gap closure

Skills

Pharmacy Management

Patient Counseling

Team Leadership

Regulatory Compliance

Performance Management

Staff Onboarding

Patient Care

Healthcare Best Practices

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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