Pharmacy Manager at CVS Health

Independence, Missouri, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Act as a role model demonstrating genuine care and setting standards for the pharmacy team
Lead and develop a pharmacy team providing exceptional patient care
Promote best practices and lead through change while identifying and addressing performance opportunities
Support novel program awareness and onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful counseling, and abiding by legal and regulatory guidelines
Oversee Staff Pharmacists and District Support Pharmacists (where applicable), managing performance through direct observation, peer/team feedback, validation of results, annual performance reviews, and closing gaps

Responsibilities

Live the purpose by helping manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow-up
Support safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails
Contribute to positive patient experiences by showing empathy and genuine care, coaching the team to do the same, demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance/medication issues
Proactively offer and deliver immunizations; identify, engage, and support Pharmacy Technicians to learn to immunize
Support effective management of pharmacy inventory by following and coaching the team on all inventory best practices, with focus on protecting cold chain products
Conduct new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, ensuring timely completion of required training/licensure
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations; escalate issues to Rx DL as needed
Partner with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues for the pharmacy, ensuring timely completion of required training for licensure

Skills

Key technologies and capabilities for this role

Pharmacy ManagementPatient CounselingTeam LeadershipRegulatory CompliancePerformance ManagementStaff OnboardingPatient CareHealthcare Best Practices

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the main responsibilities of a Pharmacy Manager?

Responsibilities include leading and developing the pharmacy team, providing exceptional patient care, overseeing prescription fulfillment, managing inventory, offering immunizations, and coaching team members on best practices.

What skills or qualities make a strong Pharmacy Manager candidate?

Strong candidates should demonstrate leadership by acting as a role model, showing genuine care and empathy, coaching team members effectively, and exhibiting best practices in dispensing, counseling, immunizations, and regulatory compliance.

What is the company culture like at CVS Health?

CVS Health fosters a purpose-driven culture focused on transforming health care with heart, building a great place to work, and emphasizing compassionate, connected, and convenient care through dedicated colleagues.

What is the salary or compensation for this role?

This information is not specified in the job description.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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