Pharmacy Fulfillment Manager at Alto Pharmacy

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmacy, HealthcareIndustries

Requirements

Graduate of an accredited school of pharmacy and a Licensed Pharmacist (RPh) in good standing with the State Board of Pharmacy in the state where the pharmacy site is located and also in good standing for any Non Resident Licenses as dictated by business strategy
Previous experience as a Pharmacy Fulfillment Manager or leader of a large mail order/fulfillment center/hospital system pharmacy
3+ years leading a high-performing pharmacy operation and managing a multi-function, specialized staff
5+ years experience leading a team of Pharmacists as a Pharmacist-in-Charge
Expertise maintaining pharmacy compliance and interacting with regulatory authorities such as the State Boards of Pharmacy and the Drug Enforcement Agency
Experience making data-based decisions using analytical tools such as Excel, Tableau, or Looker to collect, analyze, and interpret data for operational excellence

Responsibilities

Own end-to-end site operations and ensure critical metrics for safety, cost, quality, and on-time delivery are met
Manage and maintain pharmacy inventory, including ordering, receiving, and proper storage of medications and supplies
Coach and develop a team of Pharmacists, Pharmacy Technicians, Fulfillment Coordinators, Delivery Support, and Couriers to optimize quality and patient experience
Implement and enforce safety protocols for employees, couriers, and other site visitors while ensuring ongoing preparedness for emergencies and extreme events
Manage staffing, scheduling, workflows, hiring, performance evaluations, and disciplinary action
Establish and maintain quality assurance and improvement programs to ensure accurate dispensing and patient safety
Oversee deployment, training, and standardization of company policies and procedures
Partner with finance to analyze financial data to identify trends and opportunities for improvement for the site
Establish a continuous improvement culture, incorporating the principles of 5S and Kaizen into problem-solving efforts
Ensure the pharmacy is compliant with local, state, and federal rules and regulations regarding the practice of pharmacy, third party payor contract rules and regulations, and policies and procedures as set forth by Alto
Ensure the pharmacy remains in good standing with all applicable regulatory bodies including the State Board of Pharmacies
Occasional assistance with medication dispensing
Serve as the Pharmacist in Charge, responsible for compliant, efficient, safe, and scalable dispense and delivery of medication
Direct reporting of Alto Pharmacists and Couriers, responsible for employee engagement, training, and communicating and adhering to performance standards
Partner with Recruiting and HR teams to attract, hire, develop, performance manage, and retain a team of pharmacists and technicians

Skills

Pharmacy Regulations

Inventory Management

Medication Dispensing

Last-Mile Delivery

Patient Safety

Team Management

Employee Training

Performance Management

Compliance

Safety Protocols

Staffing

Recruiting

Alto Pharmacy

Digital pharmacy offering same-day medication delivery

About Alto Pharmacy

Alto Pharmacy operates as a digital pharmacy that delivers medications directly to customers' homes on the same day. This service is designed for individuals who may not have the time to visit a traditional pharmacy. Customers can use the Alto app to consult with pharmacists about their medications, addressing any concerns they may have regarding side effects or other issues. Additionally, Alto Pharmacy helps customers save money by actively searching for coupons and discounts to provide medications at lower prices. Unlike many traditional pharmacies, Alto focuses on convenience and customer care, making it easier for people to manage their prescriptions. The company's goal is to enhance the pharmacy experience by combining fast delivery, accessible pharmacist support, and cost-saving options.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$664.4MTotal Funding

CONVERTIBLECompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Generous time off

Comprehensive medical, dental, & vision plans

401k

Life & disability insurance

Parental leave

Equity

Risks

Amazon Pharmacy's expansion could increase competition for Alto.

The recent funding round at a lower valuation indicates a tough fundraising environment.

Contamination at Novo Nordisk's factory may disrupt Alto's diabetes medication supply.

Differentiation

Alto offers same-day delivery, enhancing convenience for busy individuals.

The company provides pharmacist consultations via an app, improving customer care.

Alto actively searches for cost-saving options, reducing medication expenses for customers.

Upsides

Alto's partnership with Cuban's Cost Plus expands access to medications.

The integration of telehealth services complements Alto's digital pharmacy model.

AI-powered medication management can enhance Alto's service offerings.

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