Member Support Agent - Part Time
Omada HealthPart Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The salary is approximately 913€ gross per month plus variables and extra payments.
The work center is in Granada with a part-time schedule of 25 hours per week, consisting of shifts (morning, afternoon, night, and split) from Friday to Sunday, with rest days from Monday to Thursday.
Candidates must have a type D driver's license, CAP for passengers, tachograph card, and at least 10 points on their driving license. A high capacity for providing positive and quality customer service is also required.
Benefits include initial and continuous training, career development plans, the Alsalud program for healthy habits, Alsa Plus employee card for travel discounts, volunteering opportunities, and awards for embodying company values.
Prior experience driving buses or similar vehicles is positively valued, along with meeting all license requirements and demonstrating strong customer service skills.
Digital platform connecting clients with therapists
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.