People Operations Generalist at Babylist

Columbus, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, Baby Products, LogisticsIndustries

Requirements

3-5 Years of HR Generalist Experience supporting hourly employees in warehouses, distribution centers, manufacturing facilities, or similar operational environments
Employee Relations Experience: Conducted workplace investigations, coached managers through difficult conversations, and managed performance issues and terminations
Leave and Accommodation Management: Handled disability claims, family leave requests, workplace injuries, and accommodation processes from start to finish
Employment Law Knowledge: Understand workplace regulations and can explain them clearly to managers and employees in practical terms
Systems Proficiency: Comfortable using HRIS platforms and case management tools to track issues, maintain accurate records, and stay organized
Schedule Flexibility: Ready to work early mornings, evenings, or weekends to support 7-day, multi-shift operation (onsite 5 days per week, Tuesday-Saturday, either 4:00am-12:30pm or 2:00pm-10:30pm shift)
Sound Judgment: Know when to handle situations independently and when to escalate for additional guidance
Composure Under Pressure: Stay calm and professional during urgent situations, conflicts, and sensitive conversations
Proactive Mindset: Solve problems and think about how to prevent them from happening again

Responsibilities

Handle first pass on employee relations and People Ops requests for 350+ hourly fulfillment team members across three operational shifts
Serve as the first point of contact for leave management, benefits administration, and compliance matters
Work collaboratively with onsite People Ops team (Coordinator and Manager) for support and escalation coverage
Act as a trusted partner and consultant to warehouse supervisors and operations leadership
Think on your feet, handle ambiguity, and work collaboratively with operations to support shared business goals in a fast-paced operational setting

Skills

Key technologies and capabilities for this role

Employee RelationsPeople OperationsHR GeneralistOnsite CoordinationShift ManagementVirtual Collaboration

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite role requiring you to be at the Fulfillment Center in Commercial Point, OH, 5 days per week (Tuesday-Saturday) with either a 4:00am-12:30pm or 2:00pm-10:30pm shift.

What experience is required for this position?

You need 3-5 years of HR Generalist experience supporting hourly employees in warehouses, distribution centers, manufacturing facilities, or similar environments, plus employee relations experience including conducting workplace investigations and coaching managers.

What is the salary for this role?

This information is not specified in the job description.

What are the benefits like for this position?

This information is not specified in the job description.

What kind of person excels in this role?

This role suits someone who thrives in fast-paced operational settings, enjoys being on the floor rather than behind a desk, can think on their feet, handle ambiguity, and work collaboratively with operations to support business goals.

Babylist

Comprehensive baby registry platform for parents

About Babylist

Babylist provides a universal baby registry platform that allows expecting and new parents to compile baby products from any store, including popular retailers like Amazon, Target, and Etsy. The platform features an interactive checklist and expert-vetted guides to assist parents in making informed choices about baby gear and essentials. Babylist differentiates itself from competitors by offering a comprehensive solution that combines affiliate marketing, direct sales, and curated product recommendations, generating revenue through affiliate commissions, exclusive curated kits, and advertising partnerships. The company's goal is to simplify the baby registry process for parents, ensuring they have all the necessary items for their growing families while enhancing user engagement with offerings like a free box of goodies for new registrants.

Oakland, CaliforniaHeadquarters

2011Year Founded

$38.9MTotal Funding

SERIES_CCompany Stage

Education, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Health Savings Account/Flexible Spending Account

Paid Vacation

Paid Sick Leave

Remote Work Options

Flexible Work Hours

Wellness Program

Mental Health Support

Company Equity

Risks

Increased competition from Lalo could draw customers away from Babylist.

Integration challenges with Expectful may distract from Babylist's core business.

Reliance on affiliate marketing exposes Babylist to changes in partner terms.

Differentiation

Babylist offers a universal registry platform integrating products from any store.

The platform combines affiliate marketing, direct sales, and curated recommendations for revenue.

Expert-vetted guides and interactive checklists enhance informed decision-making for parents.

Upsides

Acquisition of Expectful expands Babylist's offerings into health and wellness.

Growing demand for eco-friendly products aligns with Babylist's product recommendations.

AI integration can enhance personalized shopping experiences on Babylist's platform.

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