[Remote] Payer Enrollment Specialist - Full Time at Big Health

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

2+ years’ recent, hands-on experience with payer enrollment
Documented success credentialing providers with health plans in NY, NJ, CA, TX, FL, PA, and CO (please list payers)
Fluency with credentialing databases, spreadsheets, and document-management tools
Strong written communication, follow-through, and problem-solving skills
Reliable high-speed internet required

Responsibilities

Submit new provider enrollments with Medicare, Medicaid, and major commercial payers (e.g., BCBS, UHC, Aetna, Cigna)
Proactively track provider enrollment and credentialing statuses with Medicare, Medicaid, and major commercial payers (e.g., BCBS, UHC, Aetna, Cigna)
Request and follow up on payer fee schedules to support internal planning
Maintain and update CAQH, PECOS, NPPES, and state portals; resolve discrepancies and follow-up requests quickly
Maintain up-to-date payer status logs; report in real time on turnaround times, expirations, and pending items utilizing tracking tools/spreadsheet
Collaborate with credentialing team members and liaise with payer representatives to escalate issues, unblock delays, and shorten approval timelines

Skills

Key technologies and capabilities for this role

Payer EnrollmentCredentialingCAQHPECOSNPPESMedicareMedicaidBCBSUHCAetnaCignaFee SchedulesProvider Enrollment

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position where you can work from anywhere in the U.S., with reliable high-speed internet required.

What is the compensation for this role?

This is a contract position with a competitive hourly rate commensurate with experience.

What are the minimum qualifications for this position?

Candidates need 2+ years of recent hands-on experience with payer enrollment, documented success credentialing providers with health plans in NY, NJ, CA, TX, FL, PA, and CO, and fluency with credentialing databases, spreadsheets, and document-management tools.

What does the work schedule look like?

This is a contract position averaging 40 hours per week, with additional hours available during peak cycles.

What makes a strong candidate for this role?

A strong candidate will have 2+ years of payer enrollment experience, success credentialing in specific states like NY, NJ, CA, TX, FL, PA, and CO (list payers in application), and strong skills in communication, follow-through, and problem-solving.

Big Health

Digital health solutions for mental health care

About Big Health

Big Health provides digital solutions aimed at addressing mental health challenges such as insomnia, anxiety, and depression. Their main products, Daylight and Sleepio, offer personalized support for individuals and adolescents, while Spark Direct focuses on improving emotional well-being in practical settings. The company also runs a medication assessment program that emphasizes non-drug treatment options, which can be quickly integrated into health plans. Big Health distinguishes itself from competitors through its strong commitment to evidence-based practices, supported by over 90 peer-reviewed studies and numerous randomized controlled trials. The goal of Big Health is to make effective mental health care accessible to individuals through partnerships with employers and health plans.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$125.5MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

51-200Employees

Benefits

Health care - We provide 100% employee coverage for medical, vision, and dental. Plus, free access to Sleepio for poor sleep, Daylight for worry and anxiety, and additional mental health benefits.

Time off - We take balance seriously. Employees get 20 days of PTO plus eight holidays, a year-end week off, and Flex Fridays. Employees also receive 10 days of paid sick leave per year.

Professional development - Employees receive a $1k USD or £800 stipend — plus five paid days off — for professional development, plus a stipend for their work-from-home setup.

Retirement savings - US Employees are eligible to participate in a 401(k) program with company match, and UK employees receive a pension program with NEST.

Team building - Apart, but never alone. We host an annual Summit in-person at our SF HQ (virtual when needed), and regular social events to keep bonds strong.

Family - Employees are eligible for parental leave on day one. Dependents are eligible for 50% coverage on our medical, vision and dental plans, plus access to Sleepio and Daylight.

Risks

Increased competition from similar digital health platforms may dilute market share.

Integration challenges from Limbix acquisition could affect operational efficiency.

Rapid expansion into adolescent mental health may stretch resources and divert focus.

Differentiation

Big Health offers non-drug, evidence-based digital therapeutics for mental health issues.

The company has over 90 peer-reviewed publications, including 18 randomized controlled trials.

Big Health's products, Daylight and Sleepio, are clinically validated for anxiety and insomnia.

Upsides

Partnership with Grow Therapy enhances platform with integrated provider network for comprehensive care.

Acquisition of Limbix expands offerings to include adolescent mental health solutions like SparkRx.

Inclusion in Evernorth Digital Health Formulary increases access to Daylight and Sleepio.

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