Patient Service Technician - CMV at Owens & Minor

Santa Fe Springs, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School Diploma required
Must be at least 21 years of age
At least one-year related work experience required
Minimum of three years driving history required
Must possess an active, valid Driver’s License at all times
Successful completion of Apria Healthcare's Driver Training Program
Meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations
Patient Focused
Problem Solving/Analysis
Effective Communication
Integrity/Personal Credibility
Basic computer skills
English language skills (reading, writing, verbal)
Basic math skills
Physical abilities: use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear; use computer and telephone equipment

Responsibilities

Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles
Deliver medical equipment to homecare patients; including setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use; also pick up medical equipment
Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members
Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad)
Perform routine vehicle maintenance and daily inspections including checking gasoline, oil fluids, tire pressure and brakes; report any issues or malfunctions to leadership
Respond to critical situations as appropriate, during regular business hours and on an on-call basis
Comply with all applicable traffic laws and regulatory requirements; including practicing safe driving habits, providing required documents for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials regulations
Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children
May clean and assist with the repair of equipment
May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner
Performs other duties as required