Patient Service Technician- CMV at Owens & Minor

Fife, Washington, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Home HealthcareIndustries

Requirements

Education or experience equivalent to a high school diploma
At least one year of related work experience
Must be at least 21 years of age or older at the time of hire
Minimum of three years driving history
Valid Driver’s license
Successful completion of Apria Healthcare's Driver Training Program
Must meet job-related requirements to comply with D.O.T., F.D.A., and Joint Commission regulations
Basic computer skills
English language skills (reading, writing, verbal)
Basic math skills
Skills in business acumen, problem solving/analysis, communication proficiency, and personal effectiveness/credibility

Responsibilities

Deliver and pick up equipment from homecare patients
Set up equipment and instruct patients on basic use
Assist patients in solving problems regarding equipment use
Schedule and organize daily deliveries and pickups according to geographic territory
Load and unload durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicle
Comply with all applicable regulatory requirements, including driver qualification file, hours of service, daily log, hazardous materials regulations, and vehicle inspection/maintenance
Complete necessary paperwork, including daily delivery logs, pick-up/delivery forms, reimbursement documents, and vehicle maintenance logs; distribute to appropriate personnel
Notify supervisor of issues in patient's home, such as physical abuse, unsafe environment, unsanitary conditions, or problematic animals
Maintain daily vehicle maintenance logs and incident reports; ensure vehicles are in proper working condition and preventive maintenance is performed timely per D.O.T., F.D.A., and Joint Commission
Respond to emergency delivery calls as needed and on an on-call basis
Clean and assist with repair of equipment
Perform routine vehicle maintenance (e.g., check gasoline, oil, fluids, tire pressure, brakes) and report malfunctions to supervisor
Perform other related duties as directed by supervisor

Skills

Key technologies and capabilities for this role

Equipment DeliveryEquipment PickupEquipment SetupPatient InstructionDelivery SchedulingVehicle LoadingRegulatory ComplianceDriver QualificationHours of ServiceHazardous Materials Handling

Questions & Answers

Common questions about this position

What is the hourly pay range for the Patient Service Technician role?

The anticipated hourly range is $16.66 - $26.69, though actual compensation may vary based on experience, skills, education, and location.

What benefits are offered to Owens & Minor teammates?

Benefits include medical, dental, and vision insurance available on the first working day, 401(k) eligibility after one year of service, employee stock purchase plan, and tuition reimbursement.

Is this a remote position or does it require travel?

This is not a remote role; it involves delivering and picking up equipment from homecare patients, scheduling deliveries by geographic territory, loading/unloading vehicles, and responding to emergency calls.

What are the key responsibilities or skills needed for this Patient Service Technician position?

Key duties include delivering/picking up equipment, setting it up and instructing patients, scheduling routes, complying with regulations, completing paperwork, maintaining vehicles, and responding to emergency calls.

What kind of company culture does Apria Healthcare promote?

Apria Healthcare seeks empathetic, thoughtful, and compassionate people to improve patients' quality of life at home, with customers and patients at the heart of their mission.