Patient Service Technician at Owens & Minor

Van Nuys, California, United States

Owens & Minor Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Education or experience equivalent to a high school diploma
  • At least one year of related work experience
  • Must be at least 21 years of age or older at the time of hire
  • Minimum of three years driving history
  • Valid Driver’s license
  • Successful completion of Apria Healthcare's Driver Training Program
  • Must meet job-related requirements to comply with D.O.T., F.D.A., and Joint Commission regulations
  • Basic computer skills
  • English language skills (reading, writing, verbal)
  • Basic math skills
  • Physical abilities: use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch
  • Skills: Business Acumen, Problem Solving/Analysis, Communication Proficiency, Personal Effectiveness/Credibility

Responsibilities

  • Deliver and pick up equipment from homecare patients
  • Set up equipment and instruct patients on basic use
  • Assist patients in solving problems regarding equipment use
  • Schedule and organize daily deliveries and pickups according to geographic territory
  • Load and unload durable medical or infusion equipment, oxygen, and medical supplies onto delivery vehicle
  • Comply with all applicable regulatory requirements, including driver qualification file documents, hours of service, daily log, hazardous materials regulations, and vehicle inspection/maintenance
  • Complete necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs; distribute to appropriate personnel
  • Notify supervisor of issues in patient's home: physical abuse, unsafe environment (e.g., unsanitary conditions, insufficient food), or animals causing unsanitary conditions
  • Maintain daily vehicle maintenance logs and incident reports
  • Ensure vehicles are in proper working condition and preventive maintenance is performed timely per D.O.T., F.D.A., and Joint Commission
  • Respond to emergency delivery calls as needed and on an on-call basis
  • Clean and assist with repair of equipment
  • Perform routine vehicle maintenance (check gasoline, oil, fluids, tire pressure, brakes) and report malfunctions to supervisor
  • Perform other related duties as directed by supervisor

Skills

Equipment Delivery
Equipment Setup
Patient Instruction
Delivery Scheduling
Vehicle Loading
Regulatory Compliance
Hazardous Materials Handling
DOT Regulations
Driver Qualification
Vehicle Maintenance

Owens & Minor

About Owens & Minor

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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