Patient Flow Coordinator [CL2] - Spencer at Abarca Health

Spencer, Iowa, United States

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$36,920 – $47,240Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School or GED Equivalent and 3-6 months related experience and/or training; or equivalent combination of education and experience
Preferred: Associate's Medical Assisting certificate from a college or Medical Office Technology
Computer knowledge and skills
Medical terminology experience
Visual acuity adequate to perform position duties
Ability to communicate effectively with others, hear, understand and distinguish speech and other sounds
Commitment to Avera’s mission, vision, core values, and social principles
Promote Avera’s values of compassion, hospitality, and stewardship
Uphold Avera’s standards of communication

Responsibilities

Coordinates appointment scheduling and follows office scheduling policies/parameters; stays up to date on provider protocols and occupational services
Maintains timely flow of patients
Schedules tests and procedures at other facilities and referral appointments to other physicians; schedules appropriate follow-up appointments; obtains necessary referrals and authorizations
Answers multiple line telephone and routes calls promptly; does not leave caller on hold or unattended for extended periods
Alerts appropriate personnel to urgent messages/issues that require immediate attention
Assists provider and nurse with support duties including faxing scripts, histories and physicals, sending patient reminder letters, making copies, opening mail, completing disabilities forms, death certificates, and DME forms
Prepares exam rooms for specific examinations, ensuring necessary equipment and supplies are present; ensures cleanliness and prepares list of medical supplies needed
Rooms patients and takes vitals as requested by the physician or nurse
Assists patients with specialty referrals by coordinating follow-up appointments; completes referrals to other providers/entities, compiling, preparing, and faxing/mailing paperwork
Reviews all lab, hospital, and other reports and puts in chart as necessary to make a complete chart for patient visits (discharge summaries, ER reports, diagnostic testing, outside notes, labs, etc.); maintains patient records in an orderly fashion and accessible to the provider

Skills

appointment scheduling

patient flow management

telephone handling

referral coordination

vital signs

exam room preparation

medical office administration

patient intake

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

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