Patient Care Technician - PCT at Fresenius Medical Care

Norfolk, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DialysisIndustries

Requirements

Adheres to FMCNA Compliance Program, regulatory, and FMS policy requirements
Functions under direct supervision of a licensed nurse
Complies with corporation, state, and federal agency regulations
Supports Quality Enhancement Program (QEP) and Continuous Quality Improvement (CQI) activities
Knowledge of dialysis therapy, including Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), disease process, and vascular access
Ability to perform vascular access evaluation, cannulation, and heparin administration as delegated or allowed by state law
Skills in operating hemodialysis machines, including setup, programming for Ultrafiltration (UF) goal, treatment time, Sodium (Na) modeling, UF modeling, blood flow (QB), and dialysate flow (QD)
Ability to monitor patients, evaluate intradialytic problems, obtain vital signs, weights, and perform pre/post treatment evaluations
Capable of accurate documentation on Hemodialysis Treatment Sheet and progress notes
Ability to conduct machine safety checks and ensure safety alarms (e.g., Narrow Venous Limits - NVL 160) are enabled
Effective communication skills for customer service, relationship building, and reporting to nurse supervisor

Responsibilities

Drive FMS culture through values and customer service standards, providing outstanding service to all customers
Develop and maintain effective relationships via timely communication; respond, resolve, and follow up on customer service issues
Welcome assigned patients, inquire about well-being, and report complaints or observations to nurse supervisor
Evaluate vascular access for patency pre-treatment, perform cannulation, and report unusual findings or difficulties to nurse supervisor
Obtain pre and post treatment vital signs and weights; report unusual findings to nurse supervisor
Administer Heparin as delegated or allowed by state law
Initiate dialysis treatment per prescribed orders, including blood flow (QB) and dialysate flow (QD)
Monitor patients’ response to dialysis, evaluate intradialytic problems, provide interventions as prescribed, and report unusual findings to nurse supervisor
Obtain vital signs prior to reinfusion, discontinue treatment per procedures, evaluate patient prior to venous access termination (standing/sitting BP), achieve hemostasis, and apply dressings
Evaluate patient prior to discharge and report unusual findings to nurse supervisor
Perform and record pre and post dialysis evaluations, weights, and vital signs with initial identification
Calculate and enter patient-specific dialysis machine programming (UF goal, treatment time, Na modeling, UF modeling)
Ensure appropriate safety alarms are enabled
Record accurate, timely vital signs and treatment parameters on Hemodialysis Treatment Sheet with initial identification
Document patient treatment information accurately, including Hemodialysis Treatment Sheet and progress notes if applicable
Report significant information or changes in patient condition to nurse supervisor
Observe patients and conduct machine safety checks
Assist in patient education on adequacy measures and disease process/access
Maintain safe and clean working environment; setup and operate hemodialysis machines
Actively participate in process improvement activities for QEP goals and patient satisfaction

Skills

Hemodialysis

Dialysis Machine Setup

Dialysis Machine Operation

Vascular Access Evaluation

Patient Care

Patient Education

OLC

AMP

UKM

CQI

Customer Service

Compliance

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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