Patient Care Technician - PCT at Fresenius Medical Care

Waianae, Hawaii, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Functions as part of the hemodialysis health care team under direct supervision of a licensed nurse
Adheres to FMCNA policies, procedures, training, and compliance with corporation, state, and federal regulations
May be required to float to other clinics on short notice based on staffing or patient care needs
Supports FMCNA’s mission, vision, core values, customer service philosophy, Quality Enhancement Program (QEP), and CQI activities

Responsibilities

Drives FMS culture through values and customer service standards; provides outstanding customer service to all external and internal customers
Develops and maintains effective relationships through timely communication; responds, resolves, and follows up on customer service issues
Assists in patient education on adequacy measures (OLC, AMP, UKM) and disease process/access
Welcomes patients, inquires about wellbeing, reports complaints/observations to nurse supervisor
Evaluates vascular access for patency pre-treatment, reports unusual findings to nurse supervisor
Performs vascular access cannulation, reports difficulties/unusual findings to nurse supervisor
Obtains pre- and post-treatment vital signs and weight, reports unusual findings to nurse supervisor
Administers Heparin as delegated or allowed by state law
Initiates dialysis treatment per prescribed orders (QB, QD)
Evaluates intradialytic problems and intervenes as prescribed or directed
Monitors patients’ response to dialysis therapy, reports unusual findings to nurse supervisor
Obtains vital signs prior to reinfusion; performs functions for treatment discontinuation and documents
Discontinues dialysis treatment per established procedures
Evaluates patient prior to venous access termination (standing/sitting BP)
Obtains hemostasis and applies appropriate dressings
Evaluates patient prior to discharge, reports unusual findings to nurse supervisor
Performs and records pre- and post-dialysis evaluation, weight, and vital signs with initial identification
Calculates and enters patient-specific dialysis machine programming (UF goal, treatment time, Na modeling, UF modeling)
Ensures safety alarms are enabled (e.g., Narrow Venous Limits 160)
Records accurate/timely vital signs and treatment parameters on Hemodialysis Treatment Sheet with initial identification
Documents patient treatment information completely (Hemodialysis Treatment Sheet, progress notes if applicable)
Reports significant information (description cuts off, but implied)
Assists in maintaining a safe and clean working environment
Supports setup and operation of hemodialysis machines

Skills

Key technologies and capabilities for this role

HemodialysisDialysis Machine SetupDialysis Machine OperationPatient CarePatient EducationCustomer ServiceRegulatory ComplianceQuality ImprovementOLCAMPUKMCQI

Questions & Answers

Common questions about this position

What is the employment type for this Patient Care Technician position?

This is a full-time position.

Is remote work an option for this role, or is it based in a clinic?

This is an in-clinic role involving direct patient care and dialysis therapy, with potential requirement to float to other clinics on short notice; remote work is not mentioned.

What key skills or tasks are required for the Patient Care Technician role?

Key responsibilities include setting up and operating hemodialysis machines, performing vascular access cannulation, monitoring patients during dialysis, obtaining vital signs, and administering Heparin as allowed by state law, all under nurse supervision.

What is the company culture like at Fresenius Medical Care?

The culture emphasizes outstanding customer service, adherence to core values, effective communication, and active participation in quality improvement programs like QEP and CQI to enhance patient satisfaction.

What makes a strong candidate for this Patient Care Technician position?

Strong candidates demonstrate initiative in customer service, effective communication for building relationships, attention to patient wellbeing and vital signs, and the ability to report observations promptly to supervisors while working under direct nurse supervision.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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