Patient Care Technician - PCT at Fresenius Medical Care

Waianae, Hawaii, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DialysisIndustries

Requirements

Adheres to FMCNA Compliance Program, regulatory, and FMS policy requirements
Functions under direct supervision of a licensed nurse
Complies with corporation, state, and federal regulations
Supports FMCNA mission, vision, core values, customer service philosophy, Quality Enhancement Program (QEP), and CQI activities
Knowledge of hemodialysis procedures, including setup and operation of machines, vascular access evaluation, cannulation, heparin administration (as delegated or allowed by state law), dialysis initiation/discontinuation, vital signs monitoring, intradialytic interventions, Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), Ultrafiltration (UF) goal calculation, Sodium (Na) modeling, UF modeling, Narrow Venous Limits (NVL) 160 alarms, and machine safety checks
Ability to perform accurate documentation on Hemodialysis Treatment Sheet and progress notes
Effective communication skills for customer service, relationship building, and reporting to nurse supervisor
Initiative in responding to and resolving customer service issues timely

Responsibilities

Drive FMS culture through values and customer service standards, providing outstanding service to external and internal customers
Develop and maintain effective relationships through timely communication; respond, resolve, and follow up on customer service issues
Assist in patient education on adequacy measures (OLC, AMP, UKM) and disease process/access
Welcome patients, inquire about wellbeing, report complaints/observations to nurse supervisor
Evaluate vascular access for patency pre-treatment, report unusual findings to nurse supervisor
Obtain pre- and post-treatment vital signs and weight, report unusual findings to nurse supervisor
Perform vascular access cannulation, report difficulties/unusual findings to nurse supervisor
Administer Heparin as delegated or allowed by state law
Initiate dialysis treatment per prescribed orders (blood flow QB, dialysate flow QD)
Evaluate and intervene in intradialytic problems per physician order or direction
Monitor patient response to dialysis, report unusual findings to nurse supervisor
Obtain vital signs prior to reinfusion, perform discontinuation functions, and document
Discontinue dialysis per established procedures
Evaluate patient prior to venous access termination (standing/sitting BP)
Obtain hemostasis and apply dressings
Evaluate patient prior to discharge, report unusual findings to nurse supervisor
Perform and record pre- and post-dialysis evaluations, weight, and vital signs with initial identification
Calculate and enter patient-specific dialysis machine programming (UF goal, treatment time, Na modeling, UF modeling)
Ensure safety alarms enabled (e.g., NVL 160)
Record accurate/timely vital signs and treatment parameters on Hemodialysis Treatment Sheet with initial identification
Document patient treatment information completely (Hemodialysis Treatment Sheet, progress notes if applicable)
Report significant information/changes in patient condition to nurse supervisor
Observe patient and conduct machine safety checks per facility policy
Assist in maintaining safe and clean working environment
Actively participate in process improvement activities for patient satisfaction and QEP goals

Skills

Hemodialysis

Dialysis Machine Setup

Patient Care

Vital Signs

Vascular Access

Customer Service

Regulatory Compliance

Quality Improvement

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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