Patient Care Technician - PCT at Fresenius Medical Care

Niles, Illinois, United States

Fresenius Medical Care Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedicalIndustries

Requirements

  • Must be flexible with schedule (variable Monday-Saturday, 40 hours per week)
  • Ability to adhere to FMCNA Compliance Program, regulatory, and FMS policy requirements
  • Functions under direct supervision of a licensed nurse
  • Compliance with corporation, state, and federal regulations

Responsibilities

  • Drive FMS culture through values and customer service standards; provide outstanding customer service to all customers
  • Develop and maintain effective relationships through communication; respond, resolve, and follow up on customer service issues
  • Assist in patient education on adequacy measures (OLC, AMP, UKM) and disease process/access
  • Welcome patients, inquire about well-being, report complaints/observations to nurse supervisor
  • Evaluate vascular access for patency pre-treatment, report unusual findings
  • Obtain pre and post treatment vital signs and weight, report unusual findings
  • Perform vascular access cannulation, report difficulties/unusual findings
  • Administer Heparin as delegated or allowed by state law
  • Initiate dialysis treatment per prescribed orders (QB, QD)
  • Evaluate intradialytic problems and intervene as prescribed or directed
  • Monitor patients’ response to dialysis therapy, report unusual findings
  • Obtain vital signs prior to reinfusion; perform functions for treatment discontinuation and document
  • Discontinue dialysis per procedures
  • Evaluate patient prior to venous access termination (standing/sitting BP)
  • Obtain hemostasis and apply dressings; evaluate patient prior to discharge, report findings
  • Perform and record pre/post dialysis evaluation, weight, vital signs with initial identification
  • Calculate and enter patient-specific dialysis machine programming (UF goal, treatment time, Na modeling, UF modeling)
  • Ensure safety alarms enabled (e.g., Narrow Venous Limits 160)
  • Record accurate/timely vital signs and treatment parameters on Hemodialysis Treatment Sheet with initial identification
  • Accurately document patient treatment information, including completion of Hemodialysis Treatment Sheet
  • Setup and operate hemodialysis machines
  • Assist in maintaining safe and clean working environment
  • Support Quality Enhancement Program (QEP) and CQI activities, including patient satisfaction and process improvements

Skills

Key technologies and capabilities for this role

HemodialysisPatient CareDialysis TherapyHemodialysis MachinesCustomer ServicePatient EducationOnline Clearance MonitoringAdequacy Monitoring ProgramUrea Kinetic Modeling

Questions & Answers

Common questions about this position

Is training provided for this Patient Care Technician position?

Yes, training is provided for this role.

What is the work schedule like for this PCT role?

The position requires a flexible variable schedule Monday-Saturday for 40 hours per week, with clinic hours MWF 4am-9pm and Tues, Thursday, Saturday 4am-4pm.

Where is the clinic located for this position?

The clinic is located at 9371 N. Milwaukee Ave Niles, IL 60714.

What are the main responsibilities of a Patient Care Technician at Fresenius Medical Care?

Responsibilities include supporting the hemodialysis team by setting up and operating dialysis machines, performing vascular access evaluation and cannulation, monitoring patients during treatment, obtaining vital signs, and maintaining a safe environment under nurse supervision.

What does the company emphasize in terms of culture and customer service?

The role emphasizes driving the FMS culture through values and customer service standards, providing outstanding customer service, developing effective relationships via communication, and participating in quality improvement activities.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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