Patient Care Coordinator at Specialty1 Partners

Concord, New Hampshire, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DentistryIndustries

Requirements

1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
Resourceful and strives to ensure patients receive the experience they deserve
Team player that is adaptable to new and challenging tasks
Enthusiastic, passionate and collaborative problem-solver who proactively strives for excellence

Responsibilities

Making a positive and lasting first impression
Bridging the gap between customer obsession and clerical management
Dealing with complaints and giving accurate information
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Checking, sorting and forwarding emails
Keeping updated records and files
Keeping front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Facilitating/coordinating other office responsibilities as needed

Skills

Patient Records Management

Phone Handling

Email Management

Front Desk Operations

Customer Service

Office Administration

Complaint Handling

Specialty1 Partners

Supports dental specialty practices' operations

About Specialty1 Partners

Specialty1 Partners supports dental specialty practices such as endodontists, oral surgeons, and periodontists by providing essential back-office management services. Their approach allows dental professionals to maintain their clinical independence while reducing the burden of administrative tasks. By forming partnerships with these practices, Specialty1 Partners offers resources and expertise that help streamline operations and improve patient care. This company stands out from competitors by being doctor-founded and doctor-led, ensuring that their services are specifically designed to meet the needs of dental specialists. The goal of Specialty1 Partners is to enable dental practices to grow and enhance their operational efficiency without compromising their focus on patient care.

Novato, CaliforniaHeadquarters

2019Year Founded

$115MTotal Funding

DEBTCompany Stage

HealthcareIndustries

11-50Employees

Risks

Increased competition from rapidly expanding Endo1 Partners threatens market share.

Consolidation in the dental market reduces independent practices for potential partnerships.

Endo1 Partners' rapid growth may attract more practices, challenging Specialty1's partnerships.

Differentiation

Specialty1 Partners offers comprehensive support while maintaining clinical autonomy for dentists.

The company is doctor-founded and doctor-led, ensuring tailored services for dental specialists.

Focuses on dental specialties like endodontists, oral surgeons, and periodontists for niche expertise.

Upsides

Increasing demand for dental specialty services due to aging population needs.

Rise of teledentistry enhances patient engagement and operational efficiency for dental practices.

AI integration in diagnostics improves accuracy and speed, enhancing patient outcomes.

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