Parts Product Specialist at Caterpillar Inc.

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain and Logistics, ManufacturingIndustries

Requirements

Bachelor’s degree in engineering, Math’s, Science or Commerce with 6 to 8 years of relevant industry experience in Service Parts, Supply Chain, Inventory Management, and Procurement
Prior experience with Caterpillar NPI Authorizations, Parts Inventory Management, and familiarity with parts distribution practices and inventory management systems is preferred
Proven ability to build and maintain effective working relationships with global process partners; excellent interpersonal, oral, and written communication skills
Demonstrated customer focus and ability to work effectively in a fast-paced, time-sensitive environment; capable of leading cross-functional projects
Solid understanding of statistical and problem-solving tools; hands-on experience with Six Sigma methodologies and Lean principles
Willingness to work in US/UK shift timings to ensure adequate overlap with global stakeholders
Business Acumen: Good product knowledge, NPI processes, concepts and tools knowledge; ability to comment on the organization’s business model and Aftermarket goals, communicate key considerations for business decision making, and participate in business tasks
Inventory Management: Extensive experience in managing daily/weekly service loss analysis and sharing RCCA for top loss parts, ensuring inventory meets internal and external customer requirements

Responsibilities

Identify and manage all New Product Introduction (NPI) and New Market Introduction (NMI) programs for the assigned product group
Actively participate in collaboration meetings with product groups to define product support strategies and develop effective parts stocking plans
Oversee NPI parts inventory and ensure availability to end customers, supporting a seamless product launch and customer experience
Ensure Aftermarket NPI readiness at Gateway 6 (GW6)/first ship date for new programs, including 100% availability for critical parts, >97% availability for all serviceable parts, and >97% NPI parts availability within the sales region
Monitor and track upcoming NPI programs using the NPI systems
Maintain and update Model Distribution Plans to translate sales forecasts into part level details for effective stocking decisions
Lead Service Parts Blitz meetings in collaboration with Product Groups, Service Engineers, and other stakeholders to define serviceability strategies for new content in NPI programs
Support Parts Product Analysts (PPA) during new parts introduction by providing essential inputs such as stocking plans, initial order quantities, and product-specific parameters
Escalate issues related to missing data or delayed engineering releases to appropriate engineering teams
Manage inventory and maintain parts availability at >95% for NPI parts to ensure customer satisfaction

Skills

Supply Chain

Logistics

New Product Introduction

NPI

Inventory Management

Parts Stocking

Model Distribution Plans

Service Parts Blitz

Sales Forecasting

Stakeholder Collaboration

Product Support Strategies

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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