[Remote] Partner Technical Enablement Specialist - India at JumpCloud

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT, CybersecurityIndustries

Requirements

Deep knowledge in Active Directory, AzureAD, and Google Workspace administration
Deep knowledge in SSO, SCIM, SAML, OIDC, and LDAP integrations
Deep knowledge in Device Management (Windows, macOS, Linux, MDM)
Deep knowledge in Cloud infrastructure (AWS, Azure)
Deep knowledge in Scripting (PowerShell preferred)
5+ years of experience in SaaS technical enablement, professional services, or IT solution consulting roles
Thrives on teaching and empowering others through technical training, with ability to simplify and communicate complex topics clearly
Strong partner-centric mindset, enjoys helping others grow skills and deliver value to mutual customers
Previous JumpCloud expertise or equivalent experience in identity management platforms (Okta, Active Directory, AzureAD, etc.)
Experience working with or for MSPs, resellers, VARs, or systems integrators in a technical training role

Responsibilities

Deliver live and asynchronous technical training sessions to partner technical teams (sales engineering, implementation, support) to enable success in deploying JumpCloud for customers
Design and maintain scalable technical training programs tailored to partner use cases, including onboarding curricula, migration guides, certification prep, and best practices
Facilitate discovery sessions to understand partner capabilities, gaps, and learning goals—customizing training content and delivery accordingly
Ensure high-quality customer experience by supporting partners during initial client deployments
Collaborate with Partner Account Managers and Channel teams to align training strategies with business objectives, certifications, and enablement milestones
Serve as subject matter expert in JumpCloud architecture, identity and device management, and integrations—enabling partners to handle customer engagements confidently
Conduct workshops and hands-on labs to simulate real-world scenarios (migration, integration, troubleshooting)
Participate in creation of technical enablement resources (knowledge base articles, how-to videos, lab guides, certification assessments)
Gather feedback from partner engagements to improve training materials and evolve enablement approaches
Measure partner readiness through skills assessments, certification attainment, and training participation metrics
Act as advocate for partner needs internally, contributing to product roadmap insights, documentation improvements, and partner support initiatives
Develop and implement metrics for partner technical capabilities, offering insights to partners and leadership

Skills

Key technologies and capabilities for this role

technical trainingtraining designpartner enablementsales engineeringonboardingcertification prepmigration guidesWindowsmacOSLinuxAndroididentity managementdevice management

Questions & Answers

Common questions about this position

Is this role remote?

Yes, all roles at JumpCloud are remote unless otherwise specified in the job description, and no specific office requirement is mentioned for this position.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are needed for the Partner Technical Enablement Specialist role?

The role requires expertise in training and coaching, designing scalable technical training programs, deep knowledge of JumpCloud architecture, identity and device management, and integrations, as well as strong consulting skills to guide partners.

What does the work environment look like at JumpCloud?

JumpCloud emphasizes a collaborative environment focused on partner success, with cross-functional teamwork between technical enablement, Partner Account Managers, and Channel teams to align on business objectives.

What makes a strong candidate for this position?

A strong candidate has a passion for training, coaching, and simplifying complex technologies, experience designing and delivering technical training programs, and expertise in JumpCloud or similar identity and device management platforms.

JumpCloud

Cloud-based identity and access management services

About JumpCloud

JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.

Louisville, ColoradoHeadquarters

2012Year Founded

$371.3MTotal Funding

SERIES_FCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

Remote Work Options

Risks

Increased competition from established IAM providers like Okta and Microsoft.

Rapid technological advancements may strain JumpCloud's resources to keep up.

Economic uncertainties could impact spending on IAM solutions, affecting revenue.

Differentiation

JumpCloud offers a unified platform for identity and device management.

The company provides Zero Trust security models for remote and hybrid work environments.

JumpCloud's SaaS Management capabilities address the rising importance of cloud-based applications.

Upsides

The global IAM market is projected to grow at a CAGR of 13.1% until 2030.

Increased demand for Zero Trust models aligns with JumpCloud's offerings.

Growing need for SME cybersecurity solutions supports JumpCloud's market presence.

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