Partner/API Integrations Product Manager at Global Payments

Brisbane, Queensland, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, CommerceIndustries

Requirements

Thinks strategically about product development to represent the needs of existing and future customers, acting as their voice inside the business and being passionate about the user experience
Uses a variety of techniques including customer visits, interviews, questionnaires, user observation, workshops, brainstorming, use cases, and prototyping to determine what products and features to build
Understands the competitive landscape of payments and payment-related industries using data and insights to drive solutions and deliver effective feature sets
Partners with local and international product organizations to understand key global developments and bring/export best-in-class solutions to/from market

Responsibilities

Leads the merchant and partner integration journey, transition to a new GP-wide API, and scoping of API-led onboarding and servicing options in APAC
Supports existing APIs and rightsizes any new feature development
Leads roadmap planning for owned areas, creating well-defined product briefs, managing and prioritizing the product backlog
Drives new product design, development, and improvement activities by creating well-defined feature definitions per the product development lifecycle, collaborating with Agile development teams and colleagues in multiple regions
Leads feature/design workshops to drive alignment and creativity in solution design
Owns end-to-end enablement, effectively preparing for and communicating upcoming releases internally and externally
Leads change management processes associated with assigned products, engaging teams early to ensure understanding, buy-in, and optimal operational processes for product updates/changes
Manages the product lifecycle, including end-of-life and withdrawal of products

Skills

Key technologies and capabilities for this role

APIProduct ManagementIntegrationsCloud-NativePaymentsOnboardingServicingPOSMerchant Services

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Partner/API Integrations Product Manager role?

The role requires product strategy and thought leadership, strategic thinking about product development to represent customer needs, passion for user experience, and using techniques like customer visits, interviews, questionnaires, user observation, workshops, brainstorming, use cases, and prototyping. Additional skills include understanding the competitive landscape in payments using data and insights, and partnering with local and international product organizations.

What is the company culture like at Global Payments?

The company has a dynamic team driven by passion for success, focused on delivering best-in-class payment technology and software solutions, with a worldwide team helping millions of companies, financial institutions, and cardholders grow confidently.

What makes a strong candidate for this Product Manager position?

Strong candidates should demonstrate experience in product strategy, thought leadership, customer-centric techniques like interviews and prototyping, understanding of the payments competitive landscape, and ability to partner across global product organizations, particularly with a focus on API integrations and APAC onboarding.