Part-Time Keyholder - Fashion Square at Rothy's

Scottsdale, Arizona, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

2+ years of Retail, Hospitality, or a customer-oriented experience
Positive attitude and a relentless focus on making sure customers are happy
Ability to collaborate and work effectively in a team environment
Excellent communication skills
Comfortable working on your feet up to 8 hours a day in a busy store environment; able to lift up to 25 pounds

Responsibilities

Act as Manager on Duty when the Assistant Store Manager (ASM) and Store Manager (SM) are not present
Learn all operational procedures and assist with all customer-related inquiries on the floor
Oversee opening and closing procedures for the store
Effectively communicate Rothy’s brand story, values, and mission to customers
Support store leadership in communicating important updates to Retail Associates
Assist in keeping the entry area, display area, and floor clean and tidy
Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager)

Skills

Key technologies and capabilities for this role

Customer ServiceRetail OperationsStore ManagementProduct KnowledgeTeam CollaborationCommunication SkillsVendor SupervisionStore Opening/Closing

Questions & Answers

Common questions about this position

What is the salary for the Part-Time Keyholder position?

This information is not specified in the job description.

Is this Part-Time Keyholder role remote or onsite?

The role is onsite at the Fashion Square store in Scottsdale, AZ.

What skills or experience are required for the Keyholder role?

Requirements include 2+ years of retail, hospitality, or customer-oriented experience, a positive attitude focused on customer happiness, teamwork ability, excellent communication skills, and comfort standing up to 8 hours while lifting up to 25 pounds.

What is the company culture like at Rothy's?

Rothy's is committed to sustainability, fostering an inclusive environment, and growing their community, while prioritizing exceptional customer experiences.

What makes a strong candidate for the Keyholder position?

Strong candidates will have 2+ years in retail or customer-oriented roles, demonstrate a positive attitude and teamwork skills, possess excellent communication, and meet the physical demands of standing for up to 8 hours and lifting 25 pounds.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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