Senior Manager level with background in operational, outsourcing, business continuity, operational resiliency, information technology, vendor management or business control
Significant skills/qualifications (specific details incomplete in description)
Responsibilities
Recording and supervision of new outsourcing proposals through to BAU, including any changes to the outsourced activities and up to the termination of an outsourced activity
Oversight governance of existing arrangements including maintenance of the outsourcing policy, procedure, contracts, exit plans and the outsourcing/DORA registers of information
Produce Management monthly reporting, focusing on processing quality, timeliness and overall performance of outsourced activities
Assist with defining the framework and completing risk assessment and due diligence reports for outsourced activities
Work with internal departments to evaluate and implement changes in proposed new regulations and to ensure that all current requirements are met in relation to activities outsourced in both the home country and outsourced location
Maintenance of all outsourcing & operational resilience governance framework documentation
Oversight of the NTGS SE operational resilience programme including the establishment and lifecycle assessment of the legal entity Important Business Services
Responsible for overseeing the Bank’s operational resiliency systems and controls as well as promoting a resiliency culture, including engaging in the development of training on operational resilience
Produce Management reporting to provide Senior Management and Board with an overview of the Bank’s outsourcing and operational resiliency programmes
Assisting the Outsourcing Manager in the oversight/management of operational & information technology activities migrated to centres outside of Luxembourg and co-ordination of the Bank’s operational resiliency programme
Assist with the recording of all actions from internal audit and external client due diligence visits and ensure all open items are closed on a timely basis
Monitoring and recording that all governance is effective and in place