Order to Cash Operations Analyst at Accenture

Navi Mumbai, Maharashtra, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, Finance OperationsIndustries

Requirements

  • Bachelor’s / Master’s degree in Commerce, Finance, or Accounting (BCom specified)
  • 3 to 5 years of experience
  • Flexible to work in shifts
  • Knowledge of SAP, Oracle, and HighRadius (added advantage)
  • Excellent communication skills, verbal and written
  • Strong interpersonal and problem-solving abilities
  • Customer-oriented mindset with empathy and patience
  • Proficiency in MS Office (Excel, Outlook, Word) and CRM platforms
  • Ability to multitask and manage time efficiently
  • Analytical thinking and attention to detail
  • Experience in carrying out Cash allocation and Cash application activities for American and European countries - B2B/B2C collections

Responsibilities

  • Receive and deposit customer payments
  • Apply cash remittances and credits/adjustments
  • Maintain bad debt reserves and allowances
  • Prepare Accounts Receivable reporting
  • Post and reconcile Accounts Receivable activity to the general ledger
  • Check daily on incoming payments and apply cash manually
  • Request queries for remittance and issues
  • Prepare reports on Unidentified, Unapplied cash, and other relevant reports
  • Ensure importance of documentation in place and compliance towards it
  • Escalate complex issues to the appropriate team and follow up until resolution
  • Maintain service level agreements (SLAs) and key performance indicators (KPIs) such as response time and customer satisfaction
  • Identify recurring issues and provide inputs for process improvement
  • Ensure adherence to company policies, data privacy, and compliance standards
  • Contribute to team meetings and training sessions for knowledge sharing

Skills

Order to Cash
Cash Application Processing
Accounts Receivable
Cash Reconciliation
Suspense Account
Payment Processing
AR Reporting
General Ledger Reconciliation
Working Capital Optimization
Billing Processes

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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