Order Management Specialists-12 Month Fixed Term Contract at Danaher Corporation

Amersham, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

Fluent (both written and verbal) in English (and a second language preferable in French, Italian, Spanish, Dutch or German depending on region)
Excellent communication and order management skills
Commercial awareness
Highly organized and able to prioritize workload
Proficient in MS Office and comfortable working with various systems
Strong problem-solving skills, initiative, proactivity, and attention to detail
Experience in client and order management, thriving in a busy environment
Knowledge of Oracle or similar ERP systems
Flexible and collaborative team member
EDI knowledge and experience (if applicable)
Previous experience in a manufacturing environment (preferred)

Responsibilities

Foster strong relationships with customers and commercial partners by addressing complex queries promptly and professionally
Manage the communication and process of orders including high value, multi-step orders with numerous line items, ensuring accuracy, compliance and timely fulfillment to support on-time delivery
Proactively manage backlogs and maintain clear, consistent communication with customers throughout the entire order to cash cycle
Take ownership of backlog review calls with customers as needed – ensuring proactive communication, timely issue resolution and alignment on outstanding items
Monitor shipments and installations to ensure timely and accurate revenue recognition
Attend Visual Daily Management meetings to drive improvements in key metrics with a continuous improvement mindset aimed at enhancing customer satisfaction
Utilise DBS tools to identify root causes and implement sustainable countermeasures related to policy deployment
Participate in Kaizens, TPI’s, PSP’s and projects as required to drive improvements within the team
Collaborate with other functions such as Sales, Demand Planning, Legal, Logistics, Finance, and Service to provide comprehensive solutions to customers
Ensure compliance with internal policies, quality procedures and SOX
Ensure the timely and accurate processing of customer invoices and resolution of billing disputes by working closely with the Accounts Receivable team
Provide export documentation and ensure full compliance with customs regulations

Skills

Order Management

Customer Service

English Fluency

French

Italian

Spanish

Dutch

German

Order to Cash

Backlog Management

Query Resolution

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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