Order Fulfillment Specialist at Land O'Lakes

Saskatoon, Saskatchewan, Canada

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Agriculture, Logistics, Supply ChainIndustries

Post secondary degree or diploma in business, accounting, customer service, marketing, business operations or related field
Experience in logistics, accounting, customer service or related business-related field
Ability to communicate effectively and clearly to a wide range of internal and external customers
Strong user of the Microsoft suite of products
Experience in JDE and OTM is an asset
Strong understanding of Western Canada geography
Strong computer knowledge

From options available determine the most efficient and effective delivery of customer orders received from customer service team from our central warehousing partners to customer locations considering urgency, order size, physical location, customer segmentation, and logistics routes and costs
Negotiate with logistics providers outside normal supplier for direct ship routes
Using Oracle Transportation Management (OTM), create delivery options and appropriate paperwork for warehouse and logistics partners
Responsible for discrepancy resolution with logistics payables paperwork through Medius
Responsible for communicating delivery instructions for all customer orders to warehouse partners
Responsible for the day-to-day activities of seasonal cube van drivers
Responsible for communicating and organizing customer returns and manufacturer product recalls back into central warehouses
Responsible for resolving damages incurred by warehouse or logistics provider
Collaborate with customer service team, and at times Account Managers, to understand specific requirements from customers on delivery instructions
Communicate details of pending order to allow timely feedback when engaging with customers