Optical Manager NL1 - Sam's at Walmart

Hermantown, Minnesota, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Knowledge of effective merchandise presentation, pricing, signing, inventory management, sales budgeting, forecasting, economic trends, and community needs
  • Expertise in customer/member service approaches, techniques, complaint resolution within company guidelines, and standards
  • Ability to oversee community outreach programs and encourage associates' community involvement
  • Proficiency in analyzing/interpreting reports, implementing asset protection, safety controls, operational/quality assurance reviews, and action plans
  • Skills in hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset for associates
  • Competence in consulting/educating customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining optical equipment
  • Capability to uphold Open Door Policy, meet with associates, listen to concerns, research issues, review policies, and suggest resolutions
  • Experience in developing/maintaining stakeholder relationships, supporting plans/initiatives, setting goals, measuring progress, and promoting continuous learning
  • Commitment to building high-performing teams, embracing differences, creating belonging culture, working collaboratively, communicating effectively, attracting/retaining talent, and acting with integrity, ethics, and compliance

Responsibilities

  • Drive sales in the Vision Center through effective merchandise presentation, accurate pricing, proper signing, stock/inventory levels, budgeting, forecasting, and assessing trends/needs
  • Model, enforce, and guide associates on customer/member service to resolve needs, complaints, and issues per company standards
  • Oversee and participate in community outreach programs, encouraging associates' community involvement
  • Ensure compliance with company/legal policies, procedures, and regulations by analyzing reports, monitoring controls, conducting reviews, developing action plans, executing programs/initiatives, and directing associates on confidentiality
  • Provide supervision and development for Vision Center associates through hiring, training, mentoring, duty assignment, recognition, and fostering belonging
  • Provide quality eyewear by consulting/educating members/customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor repairs, and maintaining equipment
  • Uphold Open Door Policy by meeting associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
  • Coordinate, complete, and oversee job-related activities by building stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/learning
  • Ensure compliance with company policies, support mission/values/ethics through action plans, Open Door Policy, and guidance on business processes
  • Build high-performing teams, embrace differences, create belonging culture, work collaboratively, communicate positively, attract/retain/develop talent, recognize contributions, maintain integrity/ethics/compliance, and support regenerative goals

Skills

sales management
merchandise presentation
inventory management
customer service
team supervision
staff training
community outreach
compliance management
asset protection
eyewear consultation
prescription verification
optical equipment maintenance

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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