Optical Assistant London at Ace & Tate

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, EyewearIndustries

Requirements

Passion for people
Eye for style
Drive to deliver standout service
No background in optics required

Responsibilities

Create a welcoming vibe – Make every customer feel seen and excited to be in store
Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips
Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice
Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear
Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need

Skills

Key technologies and capabilities for this role

customer servicestyle advicelens knowledgeframe adjustmentsalesoptics

Questions & Answers

Common questions about this position

What compensation or bonuses are offered for this Optical Assistant role?

You can earn up to an 8% monthly bonus by reaching store targets.

Is this Optical Assistant position remote or on-site?

This is an on-site position in the London Earlham Street and Brewer Street stores.

What skills or experience are required for the Optical Assistant role?

No background in optics is required; what matters most is your passion for people, eye for style, and drive to deliver standout service.

What is the company culture like at Ace & Tate?

The culture features no uniform or dress code, frequent and memorable team events, and a welcoming vibe focused on great service.

What makes a strong candidate for this Optical Assistant position?

Strong candidates show passion for people, an eye for style, and drive to deliver standout service; no optics background is needed.

Ace & Tate

Designs and sells stylish eyewear products

About Ace & Tate

Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.

Amsterdam, NetherlandsHeadquarters

2013Year Founded

$15.2MTotal Funding

EARLY_VCCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from brands like Warby Parker pressures market share and pricing.

Reliance on European and North American markets makes them vulnerable to economic changes.

Sustainability initiatives may increase operational costs, affecting profit margins.

Differentiation

Ace & Tate offers stylish eyewear at accessible prices, starting from €125.

The company emphasizes sustainability with bio and recycled glasses.

Ace & Tate engages customers through exclusive VIP lists for early access to designs.

Upsides

Collaborations with brands like GANNI enhance visibility and attract new customers.

Partnership with RELEX Solutions improves supply chain forecasting and replenishment.

Launch of irritation-free contact lenses meets demand for comfortable eyewear options.

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