Partnership Operations Coordinator
SupabaseSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, Transportation, E-commerceIndustries
Requirements
- 2-4 years of relevant work experience
Responsibilities
- Sort and classify export and import documents/shipments according to operational procedures
- Handle irregular cases during operations (e.g., damaged goods, misrouted shipments)
- Perform scanning and prepare reports
- Coordinate with the Delivery and Dispatch teams to handle abnormal receiving cases, undeliverable shipments, and other customer-related requests
- Contact customers to obtain additional information or arrange special delivery requirements
- Communicate with relevant departments to obtain information supporting delivery and pickup
- Complete procedures for returning shipments to origin or sender within Vietnam
- Record and monitor inventory shipments
- File and maintain documents in accordance with regulations
- Perform other duties as assigned
Skills
operations support
customer service
team collaboration
logistics coordination
problem solving
FedEx
Global logistics and transportation services provider
About FedEx
FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.
Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees
Risks
Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.
Differentiation
FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.
Upsides
DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.
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