Operations Specialist at Tencent

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Global OperationsIndustries

Requirements

3-5 years of experience in office management, facilities coordination – ideally with a tech or fast-paced corporate environment
Bachelor’s degree in management, facilities management, or related field preferred
Facilities management skills and basic IT knowledge (e.g., device setup, network connection, AV troubleshooting)
Service-oriented mindset with excellent communication and interpersonal skills
Strong organizational skills with the ability to adapt quickly and a problem solver
Comfortable working independently and collaboratively across global teams and time zones
Proficiency with Microsoft Office, ServiceNow, Workday
Fluent in Mandarin preferred

Responsibilities

Manage daily office operations to ensure a safe, clean, and productive work environment for our LA office and other smaller satellite offices
Serve as the main point of contact for building management, vendors, and service providers
Coordinate maintenance, repairs, and workplace services (HVAC, janitorial, security, etc.), ensuring contracts are in place and service standards are met
Support space planning, seating assignments, and office moves in collaboration with global workplace team
Collaborate with IT team managing access control systems, security badges, and visitor management procedures
Track and manage office operations fixed assets, office supplies, equipment inventory and vendor contracts
Assist with purchase orders and vendor onboarding
Maintain accurate facilities records, manage expenses and budgets
Support HR with onboarding and offboarding from admin and facilities perspective
Partner with IT to support meeting room technology and liaise with global IT when escalations are needed
Provide warm, responsive first-line support for employee workplace requests
Help plan and execute onsite events, team buildings, and community initiatives
Maintain a welcoming environment for employees and visitors that reflects our company culture and values
Maintain documentation and reports for compliance, safety, and audit requirements

Skills

Office Management

Facilities Operations

Vendor Management

Space Planning

Access Control

Inventory Management

Budget Management

Purchase Orders

HVAC Coordination

Security Systems

Tencent

Internet platform for social, gaming, fintech

About Tencent

Tencent is a technology company that focuses on enhancing the daily lives of internet users and assisting businesses in their digital transformation. It operates in various sectors, including social networking, entertainment, fintech, and cloud computing. Tencent's main products include WeChat, a messaging and mobile payment app with over a billion users, and Tencent Games, which produces popular video games like Honor of Kings and PUBG Mobile. The company generates revenue through online advertising, subscription services, in-app purchases, mobile payments, and cloud services. Unlike many competitors, Tencent has a diverse business model that allows it to serve both individual users and enterprises effectively. The goal of Tencent is to enrich user experiences and support businesses in their digital journeys.

Shenzhen, ChinaHeadquarters

1998Year Founded

$31.5MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Fintech, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Professional Development Budget

Risks

Tencent's addition to the US blacklist may affect its operations and partnerships.

Developing Call of Duty mobile version may lead to competitive tensions with Microsoft.

Investment in blockchain exposes Tencent to volatile regulatory environments.

Differentiation

Tencent's WeChat app integrates messaging, social media, and mobile payments seamlessly.

Tencent Games is a global leader with popular titles like Honor of Kings and PUBG Mobile.

Tencent Cloud offers scalable solutions for businesses, enhancing digital transformation efforts.

Upsides

Tencent's investment in blockchain technology could enhance its fintech and cloud services.

The Hunyuan-Large language model advances Tencent's AI capabilities in social networking and gaming.

Collaboration with DYXnet on AI solutions opens new avenues in digital transformation services.

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