Operations Project Manager

Position Overview

• Location Type: Hybrid (Onsite 3 days per week, Santa Ana, CA)
• Job Type: Full-time
• Salary: Not specified

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

Role

Project Manager (Operations, Non-Technical)

• Reports To: Director of Project Management
• Location: Santa Ana, CA (Hybrid - 3 days onsite per week)
• Travel: Domestic and International (required)

Responsibilities

• Lead and manage operations-focused, cross-functional projects by defining scope, deliverables, timelines, and budgets while adhering to industry best practices.
• Drive automation initiatives that streamline and scale operational processes, partnering closely with key business and technical stakeholders to ensure successful design, implementation, and adoption.
• Identify project risks early and implement proactive mitigation strategies to keep initiatives on track.
• Develop and maintain clear project communication channels, regular meetings, documentation, and status reporting across all organizational levels, including teams, stakeholders, and executive leadership, ensuring full alignment and visibility throughout the project lifecycle.
• Continuously evaluate project workflows and metrics, identifying opportunities for process improvements and implementing enhancements to increase operational efficiency and program effectiveness.
• Act as the primary liaison for operational project teams, fostering collaboration and ensuring smooth project execution.

Requirements

• Not specified

Application Instructions

• Collectors will transition to the Workday Applicant Tracking System (ATS) on May 27th. Applicants may be asked to reapply at that time.
• For questions regarding your application status, please contact our Talent Acquisition Team.

Company Information

• Company: Collectors
• Founded: 1986
• Employees: More than 1,700
• Headquarters: Santa Ana, CA
• Subsidiaries: PSA, PCGS, WATA, Card Ladder, Long Beach Expo