Operations Manager In Training - East Coast Fulfillment Center at Nordstrom

Elizabethtown, Pennsylvania, United States

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Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Supply Chain, LogisticsIndustries

Requirements

Will graduate between January 2025 and January 2026 with an undergraduate degree focused on Supply Chain Management or a related field
Have 2+ years of warehouse experience in a DC/FC OR a degree in Supply Chain Management, Logistics Management, Business Administration, or related field in lieu of warehouse experience
Seek a career that combines fulfillment expertise, a love of fashion, and a passion for people leadership
Thrive in a fast-paced environment and manage multiple priorities with strong organizational and time management skills
Possess excellent verbal and written communication skills
Proficient in Microsoft Office with advanced knowledge of Excel
Comfortable in a hands-on environment, including occasional lifting up to 50 lbs
Can work full-time on-site at the designated FC/DC and adapt to various shift schedules (mornings, nights, weekends)
Ability and openness to relocate during or after the program is highly desirable

Responsibilities

Participate in trainings, meetings, and workshops that cultivate leadership and management skills
Support current Supply Chain Operations Managers in executing daily departmental processes to meet goals and objectives
Rotate between departments, shifts, or buildings to gain a deeper understanding of operations
Coach and mentor warehouse associates to drive performance and professional development
Assist with employee selection, onboarding, and training to build strong teams
Prioritize ongoing safety efforts to ensure a safe work environment
Use data and analysis to improve departmental performance
Communicate effectively to report on KPIs, bridge performance gaps, and track progress on projects and process improvements
Gain exposure to warehouse systems and continuous improvement processes
Partner with Site Support teams such as Human Resources, Safety, Production Control, Inventory, and Transportation to solve operational issues
Uphold Nordstrom’s core values by bringing your authentic self to work and fostering an inclusive environment
Drive KPI metrics and facility performance scorecards using 4DX principles

Skills

Key technologies and capabilities for this role

Supply Chain ManagementLeadershipData AnalysisKPIsWarehouse OperationsEmployee TrainingSafety ProtocolsContinuous ImprovementCommunicationTeam Coaching

Questions & Answers

Common questions about this position

What are the location and work arrangement requirements for this role?

The position requires full-time on-site work at the designated East Coast Fulfillment Center and the ability to adapt to various shift schedules including mornings, nights, and weekends to support 24/7 operations.

What qualifications and experience are required for the Operations Manager in Training role?

Candidates need 2+ years of warehouse experience in a DC/FC or a degree in Supply Chain Management, Logistics Management, Business Administration, or related field, and must graduate between January 2025 and January 2026 with an undergraduate degree focused on Supply Chain Management or a related field.

What key skills are needed to succeed in this position?

Strong organizational and time management skills, excellent verbal and written communication skills, proficiency in Microsoft Office with advanced Excel knowledge, and comfort in a hands-on environment including lifting up to 50 lbs are required.

What is the company culture like at Nordstrom for this role?

Nordstrom emphasizes employee growth, upholding core values by bringing your authentic self to work, fostering an inclusive environment, and prioritizing safety and professional development.

What makes a strong candidate for the Operations Manager in Training position?

A strong candidate seeks a career combining fulfillment expertise, a love of fashion, and passion for people leadership, thrives in fast-paced settings, and has relevant education or warehouse experience.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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