Operations Generalist at Remitly

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Events, ExhibitionsIndustries

Requirements

Competent use of e-marketing tool, website management tool, and Salesforce.com
Flexibility and adaptability to contribute to continuous improvement initiatives and support organizational strategic goals

Responsibilities

Assisting with onboarding of new team members, providing comprehensive, task-specific training
Serving as internal lead and point of contact (POC) for each show, coordinating efforts and facilitating communication
Checking stand plans while following event stand building regulations
Setting up and updating stand check system
Maintaining and updating all online show manuals
Managing all show email inboxes and fulfilling general correspondence and enquiries
Managing all exhibitor lists and floorplan distribution
Managing stand plot distribution
Vendor management: liaising with 3rd party vendors on AV features, digital signage, catering, crates, floral, furniture, hi-vis jackets, radios, IOSH/health & safety training, IT & comms, temp staff, and others
Chasing service order forms and contractor/exhibitor requirements (artworks, nameboard lists, stand package details, certificate of insurance, public liability certificate)
Managing trackers and maintaining show folder management (health & safety files, contractor on-site information, Smartsheet workspace setup, supplier order trackers)
Liaising with show team and venue operations for meeting room bookings and organizer office requirements
Sales support: managing sales entries, quotations, and invoices
Uploading show logo, addendum, rules and regulations, and indemnity documents to sales tools
Managing barter process (chasing invoices, credit notes, creating POs, liaising with credit control, completing new supplier forms)
Rebooking support: assisting Sales Team with capturing interest for next event edition, contracting onsite, managing booking forms/enquiries
Managing supplier compliance documents (supplier set-up, Master Service Agreements, Schedule of Work, drafting legal documents)
Managing exhibitor services (exhibitor badges, generating/distributing exhibitor zone credentials, responding to general inquiries)
Managing post and shipping for Sales and Marketing Teams
Managing travel queries: liaising with airlines, hotels, car vendors, coordinating travel arrangements
Venue negotiation: negotiating pricing, terms, flexibility; maintaining relationships with hotel/venue contacts
Organizing and managing on-site requirements (coordinating pickup/delivery of supplies, feature area management, general marketing team support)
Event marketing: managing exhibitor profile completion, show invitation letters, E-signature distribution, marketing assets chase, marketing campaign calls
Proofing printed/digital collaterals (show catalogue)
Liaising with marketing teams for content updates on show websites, mailings/emails, creative materials production and delivery

Skills

Operations Administration

Stand Plans

Vendor Management

Event Coordination

Smartsheet

Health & Safety

Exhibitor Management

Floorplan Management

Email Management

Tracker Management

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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