Operations Coordinator - Canadian Market at Atlan

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Ability to run health insurance processes, including handling member claims, refining understanding of complex cases, and implementing new benefits plans for customers
Skills in day-to-day monitoring of operations to tackle bottlenecks proactively
Capability to flag opportunities for improving member and admin experiences
Proficiency in identifying risks and developing mitigation plans
Contribution to defining and owning monitoring schemes to track volumes/efficiencies

Responsibilities

Run Health Insurance processes (70-80% of time) as an "Ops Runner."
Ensure day-to-day monitoring of operations and address bottlenecks before they develop
Flag opportunities to enhance delight for members and admins
Call out risks and propose plans to mitigate them
Operate insurance processes: handle member claims, refine complex cases, implement new benefits plans
Contribute to defining and owning monitoring schemes for volumes/efficiencies

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The position is onsite.

What is the salary or compensation for this Operations Coordinator role?

This information is not specified in the job description.

What skills or qualities are needed for the Operations Coordinator position?

The role involves delivering insurance and health services at scale, running processes for delight and efficiency, and improving them daily. It suits Operations Coordinators who execute builder-designed processes within a collaborative team environment.

What is the company culture like at Alan?

Alan emphasizes cultural values like mission-driven focus, member-centricity, high standards, distributed ownership, radical transparency, honest feedback, optimism, empathy, bold thinking, disciplined execution, and simplicity.

What makes a strong candidate for this Operations Coordinator role?

Strong candidates are talented, committed, and passionate individuals who thrive in a team of 50+ Ops professionals, with interactions across Engineering, Product, and Care teams, focusing on daily process delivery and continuous improvement.

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters

2019Year Founded

$195.5MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.

Rapid AI evolution may require Atlan to invest heavily in R&D.

Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.

The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.

Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.

The demand for data democratization tools is increasing, benefiting Atlan's offerings.

Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

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