Operations Coordinator - Canadian Market at Atlan

Toronto, Ontario, Canada

Atlan Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

  • Ability to run health insurance processes, including handling member claims, refining understanding of complex cases, and implementing new benefits plans for customers
  • Skills in day-to-day monitoring of operations to tackle bottlenecks proactively
  • Capability to flag opportunities for improving member and admin experiences
  • Proficiency in identifying risks and developing mitigation plans
  • Contribution to defining and owning monitoring schemes to track volumes/efficiencies

Responsibilities

  • Run Health Insurance processes (70-80% of time) as an "Ops Runner."
  • Ensure day-to-day monitoring of operations and address bottlenecks before they develop
  • Flag opportunities to enhance delight for members and admins
  • Call out risks and propose plans to mitigate them
  • Operate insurance processes: handle member claims, refine complex cases, implement new benefits plans
  • Contribute to defining and owning monitoring schemes for volumes/efficiencies

Skills

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters
2019Year Founded
$195.5MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.
Rapid AI evolution may require Atlan to invest heavily in R&D.
Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.
The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.
Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.
The demand for data democratization tools is increasing, benefiting Atlan's offerings.
Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

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