Operations Associate at Lime

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Micromobility, Shared Mobility, Transportation, Electric VehiclesIndustries

Requirements

1-3 years of professional work experience; ideally 1+ year of experience within an Operations position coupled with knowledge of last mile delivery operational processes
Experience leading teams or groups preferred
Excellent problem solving skills - ability to solve complex problems in a logical and structured manner
Data driven - very data centric and able to process and analyse data to solve problems and spot opportunities (SQL and G-sheets)
Work well under pressure - ability to handle competing demands and prioritize ruthlessly
Can-do attitude, no task is below you
Fluent communication skills in both German and English
Demonstrated ownership and accountability to deliver precise and meaningful impact
Organized individual who can work independently with tight deadlines in a multicultural environment
Must live within one hour from Lime’s Munich warehouse
Results-oriented, hands-on, data-driven, and entrepreneurial
Experience working in an evolving startup environment preferred
In-the-moment problem solver with ability to think about short-term and long-term plans
Energized about building and scaling in a forward-thinking organization

Responsibilities

Hire, train, and provide coaching to all levels of Operations Specialists (Drivers) including performance management, defining short and long term goals, increasing operational efficiency, and driving continuous improvement efforts consistently
Develop and maintain a safe, compliant, and efficient warehouse environment by establishing clear safety and quality standards and implementing processes to ensure adherence while holding teams accountable for meeting daily operational expectations
Drive efficiency of the out-of-warehouse operations by setting quality metrics that will enable you to track the performance and efficiency of the out-of-warehouse team and associated processes while ensuring accountability of the team to meet daily targets
Proactively identify and address operational challenges within the out-of-warehouse operations, communicating issues promptly and implementing creative, data-driven solutions to improve efficiency, maintain productivity, and ensure seamless daily operations
Regularly collaborate with the in-warehouse lead to create and implement new best practices to drive operational excellence
Collaborate with internal teams and external vendors to optimize logistics and supply chain efficiency
Implement best practices and lead projects that improve efficiency and solve problems outside of the warehouse (e.g., last mile delivery operations)
Enhance the fleet and coordinate teams in the warehouse
Tackle challenges along the operational journey from the moment a vehicle arrives in the warehouse until a customer takes their ride

Skills

Hiring

Training

Coaching

Performance Management

Data Analysis

Process Improvement

Safety Compliance

Warehouse Operations

Fleet Management

Last Mile Delivery

Lime

Provides shared electric bikes and scooters

About Lime

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation networks and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$1,429.9MTotal Funding

CONVERTIBLECompany Stage

Automotive & Transportation, Energy, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits

Risks

Competition from Bolt Technology's U.S. expansion may impact Lime's market share.

Uber's 'One Less Car' trial includes competitors, potentially diluting Lime's customer base.

Regulatory challenges in new markets like Vancouver could delay Lime's expansion plans.

Differentiation

Lime is the world's largest shared electric vehicle company, leading in micromobility.

Lime's computer vision platform enhances safety with advanced sidewalk detection technology.

LimeGlider offers a unique seated electric vehicle experience, blending bike comfort with scooter ease.

Upsides

Lime's partnership with Vancouver strengthens its position in the Canadian micromobility market.

Collaboration with Uber's 'One Less Car' trial could expand Lime's user base significantly.

New e-bikes with throttle in Seattle improve user experience on hilly terrains.

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