Operations Analyst at Global Payments

Quezon City, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, Financial ServicesIndustries

Requirements

High School Diploma or Equivalent
Typically Minimum 2 Years Relevant Experience
Knowledge and experience of financial reconciliation, preferably within the financial industry
Preferred: Bachelor's Degree (Finance, Banking, IT or equivalent)
Preferred: Typically Minimum 4 Years Relevant Experience
Preferred: Basic knowledge and experience of financial reconciliation, preferably within the financial industry
Preferred: International candidates qualified in London Chamber of Commerce and Industry (LCCI) Higher Accounting
Microsoft Office Excel - Knowledge of macros, pivot tables and other advanced features
Auditing - Knowledge of financial audit rules and processes
Book Keeping - Knowledge of bookkeeping rules and processes

Responsibilities

Implement and manage a system reconciliation service offered to company clients
Identify and investigate out-of-reconciliation conditions
Work closely with other support teams to perform root cause analysis and implement action plans for resolution
Initiate data fixes or other related actions to bring the system back to full reconciliation
Participate in internal payment system or client meetings to discuss and agree action plans to address out-of-reconciliation conditions
Extract and compile financial data and produce daily/weekly reconciliation reports for assigned clients based on provided report templates
Support more experienced analysts in the production of weekly reports detailing potential financial impacts due to delays in addressing out-of-reconciliation issues
Compile and prepare data for more experienced analysts to complete root cause analysis required to mitigate identified reconciliation process or transactional data issues
Assist with root cause analysis as directed
Identify possible basic out-of-reconciliation issues and assist more experienced analysts with resolution of process and/or transactional data issues
Draft communications to the client regarding the status of identified client-related issues
Assist with and begin to understand developed processes and/or system changes and the implementation of changes to all internal and external systems that impact the reconciliation process
Finalize internal forms and paperwork for issues to the helpdesk and track status through resolution
Maintain a history of financial reporting and make it available to senior management

Skills

Key technologies and capabilities for this role

ReconciliationFinancial Data AnalysisRoot Cause AnalysisReport GenerationData CompilationClient CommunicationPayment Systems

Questions & Answers

Common questions about this position

What are the minimum qualifications for the Operations Analyst role?

The minimum qualifications include a High School Diploma or Equivalent and typically a minimum of 2 years of relevant experience. Knowledge and experience of financial reconciliation, preferably within the financial industry, is also required.

What preferred qualifications are there for this position?

Preferred qualifications include a Bachelor's Degree in Finance, Banking, IT or equivalent, typically a minimum of 4 years of relevant experience, basic knowledge and experience of financial reconciliation preferably within the financial industry, and for international candidates, qualification in London Chamber of Commerce and Industry (LCCI) Higher Accounting.

What is the employment type for this Operations Analyst position?

The position is full time.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What experience level is ideal for standing out as a candidate?

Candidates with a Bachelor's Degree and typically 4 years of relevant experience in financial reconciliation, especially in the financial industry, are preferred and would make a strong candidate.