Actuary, Risk and Compliance
HumanaSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Finance, FintechIndustries
Requirements
- Experience managing operational risk (ideally in the first line) within a consultancy, fintech, financial services, or a comparable regulated environment
- Understanding of the regulatory framework Zopa operates in and keenness to keep learning as open banking evolves
- Ability to lead stakeholders to identify and manage risks, support delivery of change, and continually improve existing risk practices
- Comfortable working with data and technology, focus on outcomes, and ability to apply the risk framework to deliver the right results for customers and the bank
- Clear communication, collaborative working style, and ability to influence others to make sound risk decisions
- Commitment to improving the risk environment and making things better, simpler, and smarter
- Trusted point of contact for colleagues across the business, from first line counterparts to second line risk teams
- Ability to promote a strong, risk-aware culture and guide teams through assessments with clarity and confidence
Responsibilities
- Reporting to the Senior Risk Manager, work with stakeholders across all three lines of defence to ensure Zopa operates within risk appetite through effective, proportionate controls
- Lead risk and control self-assessments (RCSAs), support control testing, and manage issue and action tracking
- Design and enhance automated, scalable controls that are efficient, sustainable, and reduce reliance on manual workarounds
- Provide risk oversight for product and business change, identifying control gaps and working cross-functionally to deliver practical solutions
- Deliver timely and insightful MI and reporting that helps teams make informed, risk-based decisions
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this role?
This is a permanent employee position.
Is this role remote or does it require office work?
This information is not specified in the job description.
What experience is required for the Operational Risk & Control Manager role?
You need experience managing operational risk, ideally in the first line, within a consultancy, fintech, financial services, or comparable regulated environment. Additional requirements include understanding the regulatory framework, leading stakeholders on risk management, working comfortably with data and technology, clear communication, and collaboration skills.
What is the company culture like at Zopa?
Zopa emphasizes putting people front and centre, embracing unconventional challenges, thinking differently, and making an outsized impact. They've been named in the top three UK’s Most Loved Workplaces, with a team-focused environment that redefines finance.
What makes a strong candidate for this position?
A strong candidate is motivated by driving change, supporting responsible growth, and delivering customer-centric experiences, while thriving on making risk management simple, scalable, and impactful. They should have relevant operational risk experience and skills in stakeholder leadership, data handling, and regulatory knowledge.
Zola
Online wedding planning and registry platform
About Zola
Zola.com is an online platform designed for couples planning their weddings. It offers a variety of services including customizable wedding invitations, venue and vendor recommendations, and a gift registry that allows couples to manage gifts, experiences, and cash funds all in one place. The platform simplifies the wedding planning process by providing tools for managing guest lists, tracking RSVPs, and meal selections. Zola stands out from competitors by allowing couples to exchange gifts for credit before they are shipped, enhancing the gift-giving experience. The company generates revenue through commissions from vendors and venues booked through its platform, as well as from the sale of wedding-related products. Zola's goal is to provide a seamless and user-friendly experience for engaged couples, making wedding planning easier and more organized.
New York City, New YorkHeadquarters
2013Year Founded
$164.6MTotal Funding
SERIES_DCompany Stage
Consumer Software, Consumer GoodsIndustries
201-500Employees
Benefits
Hybrid Work Options
Flexible Work Hours
Risks
Emerging platforms offering similar services at lower costs threaten Zola's market share.
Economic downturns may reduce spending on weddings, impacting Zola's revenue.
Expansion into baby registries may dilute Zola's brand focus on weddings.
Differentiation
Zola offers a unique AI tool to balance wedding planning decisions.
Zola's comprehensive platform includes customizable invitations and vendor recommendations.
Zola's guest list management tool streamlines RSVP tracking and meal selections.
Upsides
Zola's AI tool aligns with the trend of integrating AI in wedding planning.
The rise of micro-weddings creates demand for Zola's tailored services.
Zola's digital marketing can leverage increased social media use for wedding planning.
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