Operation Support Specialist at JD.com Inc

Rotterdam, South Holland, Netherlands

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

2+ years in logistics, supply chain, or a related operational role
Strong organizational, analytical, and problem-solving abilities
Familiarity with logistics software (e.g., WMS, TMS) and Microsoft Office (Excel, PowerPoint)
Fluency in English (written and spoken); Chinese highly preferred for cross-team collaboration
Proactive, adaptable, and able to work independently or as part of a team
Experience in e-commerce or international logistics (desirable)
Knowledge of data analysis tools (e.g., Power BI, SQL) (desirable)
Understanding of Lean or Six Sigma methodologies (desirable)

Responsibilities

Provide operational and administrative support to ensure efficient logistics and warehouse activities
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
Assist in coordinating between departments (e.g., transport, warehouse, customer service) to resolve operational issues
Prepare and maintain reports, dashboards, and documentation related to logistics operations
Support the implementation of new processes or technologies to enhance efficiency
Assist in inventory management and tracking to ensure accuracy and minimize discrepancies
Act as a liaison for Chinese-speaking stakeholders, facilitating clear communication and collaboration
Help organize training sessions and team meetings to ensure alignment with company goals
Ensure compliance with company policies, safety standards, and regulatory requirements

Skills

WMS

TMS

Microsoft Office

KPIs

Inventory Management

Logistics Software

Analytical Skills

Organizational Skills

Problem-Solving

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees