Operation Support (JD YOUNG Internship Program) at JD.com Inc

Jakarta, Jakarta, Indonesia

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Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

InternshipJob Type

UnknownVisa

E-commerce, Retail, Logistics, Supply ChainIndustries

Requirements

Final-year undergraduate student or fresh graduate in Business, Management, Data Analytics, STEM, or other quantitative-related fields
Fluent in Bahasa Mandarin is a must
Strong proficiency in Microsoft Excel (formulas, VLOOKUP, PivotTables, charts)
Strong analytical, organizational, and time management skills
Excellent communication and interpersonal skills
Detail-oriented, proactive, self-motivated, and eager to learn with a can-do attitude

Responsibilities

Manage customer-related processes, including responding to inquiries and ensuring customer satisfaction
Analyze and interpret operational data using Microsoft Excel to identify trends and actionable insights
Prepare, organize, and deliver clear, insightful reports based on data analysis
Support ongoing projects with accuracy, attention to detail, and proactive problem-solving

Skills

Key technologies and capabilities for this role

Microsoft ExcelVLOOKUPPivotTablesData AnalysisCustomer ServiceReport WritingBahasa Mandarin

Questions & Answers

Common questions about this position

What is the employment type for this internship?

The position is part-time.

What are the key skills required for this role?

Candidates need strong proficiency in Microsoft Excel (formulas, VLOOKUP, PivotTables, charts), along with strong analytical, organizational, time management, communication, and interpersonal skills.

What qualifications are needed to apply for the JD Young Internship?

Applicants must be final-year undergraduate students or fresh graduates in Business, Management, Data Analytics, STEM, or other quantitative-related fields, and fluent in Bahasa Mandarin.

What personal qualities make a strong candidate for this internship?

Strong candidates are detail-oriented, proactive, self-motivated, eager to learn, and have a can-do attitude.

What is the purpose of the JD Young Internship Program?

The program cultivates young talent by enhancing professional skills and accelerating growth, while identifying high-potential candidates for the JD Star Program.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees