[Remote] On-Site Field Service Engineer II - DB/EFA - Boise, Idaho at Thermo Fisher Scientific

Idaho, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Associate degree from a technical or undergrad program in electronics, physics, engineering, computer science or similar field
3-5 years of experience in operating, troubleshooting, repairing and calibrating complex analysis tools
Ability to lift 40 lbs without assistance
Ability to work under pressure and make decisions with minimal direct supervision
Fluency in English (reading, writing, speaking)
Experience with Ultra High Vacuum (UHV) and O-scopes, digital voltmeter, and logical problem solving

Responsibilities

Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
Assist on-site scheduled planned maintenance visits
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel
Travel to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Provide training for customers and users on system maintenance
Provide feedback to product quality teams
Update and correct various system documentation
Collaborate with application scientists to resolve user challenges

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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