Office Services Associate - Mon-Fri - 9am-6pm at Williams

Denver, Colorado, United States

Williams Logo
$39,000 – $39,520Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Legal, Banking, CorporateIndustries

Requirements

  • High school diploma or equivalent
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment
  • Familiar with general back office procedures to meet and maintain client satisfaction
  • Proven customer service skills to create, maintain and enhance customer relationships
  • Good written and verbal communication skills, including professional telephone and email etiquette
  • Attention to detail with good organizational skills
  • Ability to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Able to make independent decisions that conform to business needs and policy
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Must work well in a team environment
  • Must be able to interact effectively with multi-functional and diverse backgrounds
  • Ability to work in a fast-paced environment
  • Must be self-motivated with positive can-do attitude
  • Be able to lift up to 50 lbs. on a regular basis

Responsibilities

  • Utilize appropriate logs for all office services work
  • Ensure that job tickets are properly filled out before beginning work (essential function)
  • Perform work in office services, primarily reprographics, mail and intake functions according to established procedures (essential function)
  • Follow procedures to run jobs in proper order
  • Communicate with supervisor or client on job or deadline issues
  • Meet contracted deadlines for accepting, completing, and delivering all work
  • Troubleshoot basic equipment problems
  • Prioritize workflow
  • Perform Quality Assurance on own and work of others
  • Load machines with various paper, toner, supplies
  • Answer telephone, emails, and place service calls when needed
  • Interact with clients in person, over the phone or electronically
  • Adhere to Williams Lea policies in addition to client site policies
  • Use equipment and supplies in a cost-efficient manner

Skills

Key technologies and capabilities for this role

customer servicemail handlingreprographicsphone etiquetteemail etiquetteoffice proceduresproblem-solvingorganizational skills

Questions & Answers

Common questions about this position

What is the pay rate for the Office Services Associate position?

The pay rate is $18.75 - $19.00 per hour.

What benefits are offered for this role?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, Paid Time Off, Life Insurance, Paid Parental Leave, Short-term & Long-term Disability, Flexible Spending Accounts, Domestic Partner Coverage, Commuter Benefits, Legal Assistance, Employee Assistance Program, and additional perks and discounts.

Is this position remote or on-site, and what are the hours?

This is an on-site position in the Denver office, working Monday to Friday from 9:00 am to 6:00 pm.

What skills and qualifications are required for this job?

Requirements include a high school diploma or equivalent, minimum 1 year office services experience (preferably in legal, banking, or corporate environments), skills in mail, phone, email, digital reprographics, customer service, communication, attention to detail, organizational skills, ability to handle confidential information, problem-solving, and working well in a team and fast-paced environment.

What makes a strong candidate for this Office Services Associate role?

Strong candidates have at least 1 year of office services experience in legal, banking, or corporate settings, proven customer service skills, ability to handle confidential information, work in a fast-paced team environment, and a self-motivated positive attitude.

Williams

About Williams

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