Occupancy Specialist I (Cedars of Chili) at WinnCompanies

Rochester, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Affordable Housing, Property ManagementIndustries

Requirements

High school diploma or GED equivalent
Minimum of 1-3 years of experience in affordable housing and customer service
Eager to learn the business and tasks at hand
Proficiency in Microsoft Office applications
Solid organizational and administrative skills
Excellent customer service skills
Outstanding verbal and written communication skills
Superb attention to detail
Ability to consistently meet required deadlines and follow schedules
Ability to plan and schedule 4 months of work activity

Responsibilities

Process initial, interim and annual recertifications, including notifying residents, conducting interviews, reviewing checklists, sending verification forms to agencies, completing worksheets for vouchers (e.g., Form 50059) and Tax Credit reports (TIC), and obtaining resident signatures
Assist Property Management staff with preparing for property reviews by owners, regulatory agencies, auditors, etc
Ensure all information is accurate and entered in the Property Management Software; comply with company policies regarding Tax Credit and Resident files
Assist Property Management staff with all facets of the move-in process; ensure files comply with regulations of funding/regulatory agencies (e.g., HOME, HIF)
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the due date
Ensure proper treatment of residents’ personal and private information in accordance with local, state, and/or federal law
Ensure recertification reporting calendar is followed and all reports/letters to tenants are run and delivered timely
Maintain and manage prospect information in waitlist in compliance with regulations, including guest cards, purging waitlist, contacting top prospects, etc
Engage in marketing activities to increase prospect activities; show vacant apartments, conduct property tours, pre-qualify applicants, explain income qualifications and documentation
Assist with PBA, Project Based Section 8 or other subsidy contract renewals, including utility allowance calculations
Perform special assignments as needed

Skills

Key technologies and capabilities for this role

Tenant RecertificationProperty Management SoftwareHUD Form 50059Tax Credit CertificationIncome VerificationVoucher Preparation

Questions & Answers

Common questions about this position

What is the pay range for the Occupancy Specialist I position?

The pay range is $21.00 to $23.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Is this position remote or on-site?

This information is not specified in the job description.

What are the main responsibilities for this role?

The role involves processing initial, interim, and annual tenant recertifications, conducting interviews, sending verification forms, completing worksheets for HUD and Tax Credit reports, assisting with move-ins and property reviews, and ensuring compliance with regulations and software entry.

What is the location of the Cedars of Chili property?

The position is at Cedars of Chili, a 330-unit affordable housing community located in Rochester, NY.

What makes a strong candidate for this Occupancy Specialist role?

Strong candidates will have experience with tenant recertifications, knowledge of HUD forms like Form 50059, familiarity with Property Management Software, and attention to detail in ensuring regulatory compliance and accurate file management.

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees