Nurse Educator – Ambassador Center of Excellence (Office Based) in Raleigh/Durham, NC at IQVIA

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmaceutical, BiotechIndustries

Requirements

Active RN or LPN nursing license in primary residency state of North Carolina required
Possess or be willing to begin the process of obtaining a Compact multi-state license upon start date required
Possess or be willing to begin the process of obtaining a California nursing license upon start date required
3+ years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech preferred
Nurse educator experience preferred
Valid driver’s license required
Direct interaction with patients and support for persistence and compliance experience
Knowledge of clinical data and pharmacology
Prior experience working in a virtual or call center environment and providing patient education telephonically preferred
Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently
Demonstrated ability to work and drive results and with enthusiasm
Demonstrated ability to develop and execute plans in an independent environment
Demonstrated ability to take initiative and vision, challenge existing assumptions and interpretations
Demonstrated ability to effectively build relationships with third parties using good negotiation skills
Demonstrated ability to adapt to changing work environments and responsibilities
Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
Bilingual in English/Spanish preferred
Must be able to work a flexible schedule, including coverage across multiple shifts: (8am – 5pm, 9:30am – 6:30pm)

Responsibilities

Coordinate and facilitate the connection between patients and program approved, patient-based resources
Provide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional
Provide education to foster appropriate dialogue between patients and health care providers
Support treatment decisions made between the patient and healthcare provider
Provide product-related training as outlined in the program guidelines
Participate in one-on-one communications with patients by telephone, video platforms, email, and SMS (text) strictly following the guidelines of the program
Any additional duties assigned by program management

Skills

Patient Education

Disease State Management

Telephone Communication

Video Platforms

Email Communication

SMS Communication

Patient Engagement

Medication Administration Education

Chronic Disease Education

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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