Customer Support Specialist - Remote Overnight Shift
MudflapFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The position offers a competitive salary plus benefits.
This is an on-site role based in Rotherham, working night shifts in the store.
Required experience includes supervisory or management in retail, logistics or operations; strong leadership presence with calm under pressure and passion for motivating others; commitment to high standards in compliance and operations; independent decision-making; and a proactive, hands-on attitude.
The culture champions inclusion, wellbeing, and high performance, with Asda Allies Inclusion Networks to ensure everybody is included and differences are celebrated.
Benefits include 15% colleague discount, discretionary company bonus, enhanced electric car scheme, free eye tests, Stream flexible pay access, company pension, wellbeing services like 24/7 virtual GP and EAP, excellent parental leave policies, recognition programme, and various discounts.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.