[Remote] NICU Care Manager, Telephonic Nurse at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Registered Nurse (RN) with 3 years or more of NICU level 3 experience
  • Active Compact RN license with the ability to apply for additional licensure without restrictions if needed
  • Ability to work independently under general instructions and with a team
  • Team player
  • Strong organizational skills and experience multi-tasking
  • Ability to work Monday through Friday 8:30-5 p.m. EST or CST, with on-call for rotating holidays and weekends
  • Reliable internet connection (minimum download speed of 25 Mbps and upload speed of 10 Mbps)
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Responsibilities

  • Assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitating interaction with appropriate resources
  • Collaborate with other health care providers in reviewing actual and proposed medical care and services against established CMS Coverage Guidelines review criteria
  • Follow NICU members from the beginning of their NICU stays until discharge
  • Identify and utilize appropriate healthcare resources most consistent with the member’s needs and provide guidance along the healthcare continuum
  • Perform clinical case review on members during inpatient hospital admissions
  • Assess care needs, assist in coordinating interventions and services to meet those needs, and communicate with providers and Humana associates to promote efficient use of the healthcare system
  • Provide authorizations for inpatient stay
  • Provide care coordination and discharge planning
  • Provide home health and medical equipment coordination
  • Partner with facilities to support superior care

Skills

Key technologies and capabilities for this role

NICUTelephonic NursingCare ManagementCase ReviewCare CoordinationDischarge PlanningCMS GuidelinesInpatient AuthorizationHome Health CoordinationMedical Equipment Coordination

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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