[Remote] Referral Navigator at Bankers Healthcare Group

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Ability to prioritize tasks and work efficiently in a fast-paced environment
Proficiency in managing EMR portals and following acceptance guidelines
Excellent communication skills with the ability to work collaboratively
Detail-oriented with effective communication skills
Ability to use good and sound judgment
Ability to document accurately and appropriately
Demonstrates patience, flexibility, and a cooperative attitude
Ability to provide excellent customer service
Familiarity with medical terminology (preferred)
Proficient in Microsoft Office suite, CRM software, Home Care Home Base software
Associate’s degree (preferred)
At least one (1) year of experience in home health (preferred)
At least one (1) year of experience in a customer service capacity

Responsibilities

Management of EMR/Referral portals in accordance with the Referral Acceptance Guidelines
Provides prompt responses to referral requests
Applies knowledge and critical thinking in acceptance of referrals
Communicates with referral sources with professionalism and appreciation
Possesses knowledge of the services offered and can speak confidently about them
Conducts pre-checks on patient insurances as required
Ensures timely escalation of referrals requiring clinical approval to the appropriate operations leader
Attach and Scan referral packet and documentation of any insurance pre-checks to intake
Collaborate closely with the sales team on referrals to facilitate a seamless transition in care for both the referral source and the patient

Bankers Healthcare Group

Provides premium loan financing solutions

About Bankers Healthcare Group

Working at this company offers the unique opportunity to be part of a team that is crucial in providing diverse financial solutions, including premium loan financing, credit cards, and risk management services. Leveraging advanced data analytics and technology, employees are poised to lead in the origination of over $8 billion in loan solutions, highlighting a culture that strives for excellence and innovation in the financial services sector.

201 E Las Olas Blvd #1110, Fort Lauderdale, FL 33301, USAHeadquarters

2001Year Founded

$1.9MTotal Funding

PRE_SEEDCompany Stage

Data & Analytics, Financial ServicesIndustries

501-1,000Employees

Benefits

100% coverage of monthly health insurance premiums

Dental insurance

Vision insurance

Life insurance sponsored by BHG

Short- and long-term disability

Virtual counseling sessions sponsored by BHG

401(k) program with 6% company match

Additional PTO for new mothers and fathers

15 days off during first 2 years

Quarterly bonuses

Monthly award ceremonies with bonus opportunities

Training & certification courses sponsored by BHG

Leadership courses led by BHG executive team

Volunteer opportunities arranged by BHG

Access to remote trainers and nutritionists

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