Senior Cloud Network Engineer II
dbt Labs- Full Time
- Senior (5 to 8 years)
Candidates should possess hands-on experience with network protocols and standards, including Dynamic/Static Routing, Layer 2 & Layer 4, and a strong expertise in Cisco, Arista, and/or Juniper switches, routers, and wireless hardware, along with a deep understanding of TCP/IP, subnetting, NAT, ACLs, and routing protocols.
The Network Engineer II will administer and maintain the organization’s layer 2/3 network solutions in the enterprise, data center, and hybrid cloud environments, perform hands-on configuration of Cisco IOS/XE, Arista EOS, and Juno OS systems, support and optimize routing protocols (OSPF, BGP, etc. and VLAN/VXLAN topologies, partner with business stakeholders and cross-functional teams to understand their needs and translate them into network solutions, leverage Infrastructure as Code (IaC) to automate and manage network configurations using Terraform, Ansible, and CI/CD pipelines, document network changes, incidents, and projects to maintain a knowledge base for future enhancements, and provide clear communication during critical incidents, ensuring swift resolution and minimal business impact.
Customer experience management for utilities and government
KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.