Humana

National Utilization Management Director, Clinical Strategy and Practice

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Managed Care, Health InsuranceIndustries

Requirements

Candidates must be a Registered Nurse (RN) with unrestricted licensure or an independent licensed clinical social worker, and possess 2-5 years of previous senior leadership experience in the healthcare industry. They should have at least 3 years of experience in Medicaid or healthcare Utilization Management, with a focus on outpatient care, and demonstrate expertise in process development, strategic planning, and program implementation.

Responsibilities

The National Utilization Management Director, Clinical Strategy and Practice for Medicaid will oversee the deployment of Utilization Management (UM) processes and workflows for new Medicaid states, standardize UM processes for existing markets, oversee operations of existing market centralization, establish and maintain governance for UM structure, policies, and procedures, drive implementation of new market initiatives, design and execute new workflows, develop strategic plans to streamline UM operations, lead UM-related workstreams for RFPs, and provide oversight and coordination of DSNP strategy and programs.

Skills

Utilization Management
Clinical Strategy
Healthcare Operations
Medicaid Compliance
Process Standardization
Workflow Design
Strategic Planning
Cross-department Collaboration
Governance

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Key Metrics

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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