[Remote] Mortgage Operations Manager I (Safe Act) (D) at M&T Bank

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial Services, MortgageIndustries

Requirements

Bachelor's Degree, OR in lieu of degree, four to five years relevant work experience
Minimum three years operations experience
Minimum three years supervisory experience
SAFE Act registration required

Responsibilities

Manage, plan, and coordinate assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly
Provide technical, functional, and operational expertise in department work policies and procedures
Plan, lead, resolve problems, analyze, and report for the assigned unit
Ensure the unit is adequately staffed and personnel are trained
Review and recommend new methods and procedures to improve daily operations efficiency
Provide recommendations for department policy changes and create new unit policies and procedures
Consult and communicate with operations staff
Provide input to tactical planning and short-term initiatives
Handle unit contingency planning and regulatory compliance
Participate in department-level projects
Support annual budget process and maintain expense control
Make recommendations on staffing, performance appraisals, promotions, salary, and terminations
Administer Human Resource recommended actions
Oversee training and development of direct reports
Interview prospective employees and make hiring recommendations
Supervise multiple direct reports at the supervisor level and oversee a unit or small department of 10+ employees

Skills

Key technologies and capabilities for this role

Mortgage OperationsConsumer LendingRegulatory ComplianceStaff ManagementPerformance AppraisalsPolicy DevelopmentBudgetingTrainingContingency PlanningHR Administration

Questions & Answers

Common questions about this position

What is the salary range for the Mortgage Operations Manager I position?

The pay range for this position is $62,200.00 - $103,600.00 Annual (USD), with the specific compensation based on the candidate’s knowledge, skills, and experience.

Is this Mortgage Operations Manager role remote or office-based?

This information is not specified in the job description.

What education and experience are required for this position?

A Bachelor's Degree is required, or four to five years of relevant work experience in lieu of a degree, plus minimum three years of operations experience and three years of supervisory experience. SAFE Act registration is also required.

What team size will the Mortgage Operations Manager supervise?

The role manages a unit of approximately 10 employees, either directly or indirectly, with responsibility for multiple direct reports at the supervisor level and oversight of a unit or small department of 10+ employees.

What makes a strong candidate for the Mortgage Operations Manager role?

Strong candidates will have a Bachelor's or Master's degree, at least three years of operations and supervisory experience, SAFE Act registration, and knowledge of business, regulations, and technology to effectively manage a team of about 10 employees.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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