Mortgage Loan Consultant at Fifth Third Bank

Parma, Ohio, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Mortgage, Financial ServicesIndustries

Requirements

  • High school diploma or equivalent (mandatory); four-year college degree preferred
  • Demonstrated organizational skills
  • Strong written and verbal communication skills
  • Demonstrated teamwork and customer service skills
  • Ability to maintain intense optimism and focus on achieving goals under adversity
  • Proven computer skills
  • Basic sales technique skills
  • Strong desire to excel in a competitive environment
  • S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Responsibilities

  • Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals
  • Meets standards and objectives defined by management for mortgage loan sales and One Bank objectives
  • Assumes overall responsibility for the residential mortgage loan from application to closing
  • Works with sales leadership and assigned Senior Loan Originator to develop internal and external referral contacts (realtors, builders, professionals, COIs, and personal)
  • Learns and masters all aspects of the mortgage loan originator position, including agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures
  • Maintains knowledge of Fifth Third Mortgage Company's policies, procedures, available loan products, processing procedures, underwriting, and general departmental guidelines
  • Completes all required training on time
  • Follows defined protocol for escalation underwriting and pricing exceptions
  • Takes applications by completing URLA on laptop
  • Utilizes available technology and support for communication, access to daily rates, applicant credit reports, origination of loan files, and uploading files to operations
  • Collects appropriate documentation from applicants and delivers loan package within management time frames
  • Manages pipeline for all originated loans through closing
  • Communicates appropriately and timely with branches and/or applicants, providing updates and status reports
  • Maintains high levels of customer service while managing applicant and Fifth Third expectations
  • Attends and participates in all Mortgage and Consumer Lending sales meetings, calls, and training as required
  • Collects application fees on loan applications per policy
  • Participates in One Bank by making appropriate referrals to other lines of business
  • Responsible and accountable for risk by exchanging ideas, elevating concerns, following policies/procedures, doing the right thing for customers/colleagues, and managing risks within the Bank's risk appetite

Skills

URLA
Mortgage Origination
Underwriting
Loan Processing
Closing Procedures
Pricing
Credit Reports
Referral Networking
Sales

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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